Westpac dumps AMEX - changes points earn on MC

Status
Not open for further replies.

Vic

Established Member
Joined
Jan 31, 2017
Posts
1,161
An experience with cancelling the westpac mastercard? does that auto cancel the Amex, or can the Amex be kept without the mastercard account. Supposed to be separate, but just want to make sure.
 

rock86

Established Member
Joined
Jul 18, 2017
Posts
1,407
An experience with cancelling the westpac mastercard? does that auto cancel the Amex, or can the Amex be kept without the mastercard account. Supposed to be separate, but just want to make sure.

I believe you can hold the AMEX on its own, and you can cancel the Westpac MasterCard through online services.
 

burmans

Senior Member
Joined
Feb 21, 2006
Posts
7,824
I believe you can hold the AMEX on its own, and you can cancel the Westpac MasterCard through online services.
Agree, given they are now really seperate cards (rather than a companion card) I see no reason you can't do this.
 

Vic

Established Member
Joined
Jan 31, 2017
Posts
1,161
Thanks for the help, both.
After asking the question i did some research for the produce. Amex only advertised on westpac website, not amex website, as a companion product. I'm happy to try to cancel the mastercard as it is a waste. But will think about it as I do like priority pass, which seems to be a mastercard benefit
 
Sponsored Post

This is an example of a Sponsored Post, one of the many ways you can advertise on the Australian Frequent Flyer.

Other options include banner advertisements on our content and forum pages or our newsletter. You can also purchase an audio message on our podcast - or if you just want to try it out, you can sponsor a thread.

If you'd prefer not to see any advertisements (including these sponsored posts), you can become an AFF Supporter from just $6 and instantly remove all advertisements from our website!

lonewolf

Member
Joined
Nov 5, 2009
Posts
261
I used to have my annual fee paid for/ free as i have a home loan with Westpac but i am wondering if they will still cover the Amex fee now they are split Otherwise i may as well cancel my Altitude Amex and keep my Explorer.
 

burmans

Senior Member
Joined
Feb 21, 2006
Posts
7,824
I used to have my annual fee paid for/ free as i have a home loan with Westpac but i am wondering if they will still cover the Amex fee now they are split Otherwise i may as well cancel my Altitude Amex and keep my Explorer.
This is what the Westpac site says, check out the savings tab.

Home loan package - save by packaging your home loan | Westpac

Given $250 is just the fee for the Mastercard would suggest that's all they will cover.
 

boomy

Senior Member
Joined
May 10, 2013
Posts
9,090
I’m afraid it won’t be covered now that AMEX is not issued directly by the bank. I’m in the same boat and hoping for AMEX to offer bonus points for retaining the card otherwise no point keeping it.

The only reason I still have the black MC (tucked somewhere in a drawer) is Westpac keeps waving the annual fee.
 

boomy

Senior Member
Joined
May 10, 2013
Posts
9,090
Banks are no longer allowed to offer incentives if you threaten to cancel.

Officially they are not allowed and that’s a problem for them so they’ll have to go back to the drawing board and find creative solutions to retain customers within the new boundaries.
 

burmans

Senior Member
Joined
Feb 21, 2006
Posts
7,824
Banks are no longer allowed to offer incentives if you threaten to cancel.
I guess though that this comes down to language, if rather than threatening to cancel you say you are evaluating options (of which cancellation is just one, i.e. you don't explicitly threaten to cancel), can you offer me anything to retain the card?
 

Sora

Junior Member
Joined
Jan 31, 2016
Posts
36
I don't think they're allowed to offer incentives even when you ask for them. I believe you need to apply for say credit limit increases on your own.

So much has changed.
 
Status
Not open for further replies.
Top