Virgin International Lounge, Wellington [Poor start!]

[pauly7]

I didn't realise it was such a temporary solution. When you look at the number of flights out of Wellington, it's baffling that they'd invest in a pop up at Wellington but still neglect Hobart customers. At least I have access to the Melbourne VA lounge when I transit.

A VA contact once told me that apart from infrastructure restrictions at HBA (which are significant) their HBA operations are heavily skewed to leisure travellers as QF has the lion share of business and government. Perhaps this is another reason why it is left wanting?

 

[Stealthflyer]

A VA contact once told me that apart from infrastructure restrictions at HBA (which are significant) their HBA operations are heavily skewed to leisure travellers as QF has the lion share of business and government. Perhaps this is another reason why it is left wanting?

Tourism is big business in Tasmania.

 

[William Bourke]

I have just come back from Wellington, and I can tell you nothing has changed from the first day. The lounge is indeed tiny, look like it was a cheap renovation, entrance looks out of place with rest of area. Park the actual facilities. Most importantly the service was downright rude. In any case no staff would answer the intercom and when they did they simply blew everyone off. There was an 85yr old with her daughter and she had to try and find a place for her to sit outside, THEN walk up the stairs. No help from staff, no care, no conversation. Generally looked like they didnt want to be there. I went to the outside bathrooms and came back, to be asked why had I come back! Suggestion for a voucher would save more money and have a much better experience for virgin customers. Apologies, but haven flown out of WLG with Qantas for work, the experience is night and day. I am a loyal Virgin flyer, but that put a dent in my otherwise great experiences.

Update:. Virgin cust sat feedback came thru. Have replied accordingly. Wait and see a response

Tourism is big business in Tasmania.

 

[Alyopsis]

@pauly7 , agree the space issues at HBA but Freycinet could squeeze in a lounge. If VA had a lounge there perhaps their market there wouldn’t be so skewed towards leisure. I’ll often fly VA down and QF back because for all its failings, Qantas has a lounge at Hobart

 

[AIRwin]

It will not reopen for good...

 

[Mattg]

It will not reopen for good...

Do you have a source for this? Or just speculation?

 

[jase05]

Do you have a source for this? Or just speculation?

Was in a ET article today.
Scurrah mentioned the closing of lounges in Wellington, Alice Springs and Perth T2

 

[serfty]

Paul Scurrah was quoted on executive traveller today:

"“We’ve made the decision to close lounges in Wellington, Alice Springs and to consolidate one of the lounges in Perth,” Virgin Australia CEO Paul Scurrah confirms to Executive Traveller.".

The author is pretty reliable.

 

[AIRwin]

Do you have a source for this? Or just speculation?

Reading between the lounges lines - reference to domestic lounges only:

Virgin Australia Group announces plan to focus on core strengths, re-establishing itself as an iconic Australian airline

Key points: • Plan for a stronger, more profitable and competitive Virgin Australia coming out of voluntary administration

newsroom.virginaustralia.com