Virgin "flight not eligible for an upgrade"

[IrishPete]

Why would this be?

Brisbane to Canberra on Friday evening.

Not a cheap ticket.

 

[serfty]

Why would this be?

What type of fare was it? Choice?

 

[kerfuffle]

I sometimes get that on the Virgin app. Have you tried the website to upgrade your flight?

 

[oz_mark]

Booked through an agent?

 

[Harrison_133]

Looking at BNE-CBR for Friday, J is zeroed out on all 3 flights. Could partly explain why it’s spitting out the “not eligible” message.

 

[IrishPete]

Booked through an agent?

Yep

 

[henrus]

BNE to CBR flights have been crazy full in J. Booking even a few weeks out some flights have every seat both booked and seat selected.

 

[HSB44]

Too many pollies?

 

[IrishPete]

Looking at BNE-CBR for Friday, J is zeroed out on all 3 flights. Could partly explain why it’s spitting out the “not eligible” message.

Thanks.

I sometimes get that on the Virgin app. Have you tried the website to upgrade your flight?

I've tried on the website, and it shows me as waitlisted for Business. The app doesn't. Fingers crossed.

 

[IrishPete]

BNE to CBR flights have been crazy full in J. Booking even a few weeks out some flights have every seat both booked and seat selected.

Thanks. I was optimistic as Business wasn't full on our flight to Brisbane. In fact, despite all the cancellations, nor was Economy, although all the free seats were taken and I had to pay $32 to check in online! Annoying, but the Economy X seats are probably worth the extra.

 

[aus_flyer]

Are bid upgrades even an option anymore? Every booking I've tried lately has been "not eligible"

 

[AustraliaPoochie]

What type of plane?
It could be the former KLM they might want to swap/need to swap, ie the 737-700s where there is no J cabin.
===
They have got 9 737-700 with the J cabin, but have also got 7 737-700s with a J cabin.

 

[aus_flyer]

What type of plane?
It could be the former KLM they might want to swap/need to swap, ie the 737-700s where there is no J cabin.
===
They have got 9 737-700 with the J cabin, but have also got 7 737-700s with a J cabin.

All 737-800s

 

[AustraliaPoochie]

Just saw a blurb (via PointH*cks), that "economy lites aren't eligible", maybe that is the reason why.
Economy lite started about a year back, didn't it, when they decided it was'nt eligible for counting as sector for eligible sector to get up a status.