Velocity Platinum Complimentary Upgrades

[Major]

You can also search for the business class seat first, confirm it’s available, then book your economy seat and upgrade instantly via the call centre. Which is how I secured mine.

I did the same for BNE-DPS, a couple of years ago

 

[Bolthead]

I also found the same issue however when I received the email asking me to make an upgrade bid ($) I then rang them up and the seats were available. I am guessing about 1 week prior to the flight and try again. I also was told by a customer service rep to ring every day and check.

 

[MEL_Traveller]

I also found the same issue however when I received the email asking me to make an upgrade bid ($) I then rang them up and the seats were available. I am guessing about 1 week prior to the flight and try again. I also was told by a customer service rep to ring every day and check.

I’d be thinking it’s a lot less stressful to just check the website each day instead of calling Although as plat you get through pretty quickly. It’s just the long winded message about flight times not forming part of your contract and being respectful and all that stuff. A one minute enquiry takes 10 by the time of all the messages and the agent confirming your booking details.

 

[MH_fan]

I've managed to use up my 4 upgrades for flights between SYD and PER. It's a saving of $800 each way, so I'm happy with squeezing $3200 worth out of those complimentary upgrades!