Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC difference

Status
Not open for further replies.

vmile

Member
Joined
Oct 23, 2011
Messages
261
Points
80
Last night I booked and paid for a Sydney to coughet(via Perth) flight in J.
One of the deciding factors in my decision to take this flight (why fly direct......) rather than a cheaper and more direct Deathstar 787 flight was the SC yield on Virgin.
According to the Velocity Milage Calculator, which I did check before I purchased, Perth- coughet is 3004 miles, which earns 120SC in J.
However checking my E-Ticket this morning, it states Perth- coughet is 2990 miles, so being under 3001 miles, only earns 80SC.

Could someone 'fix' the Velocity Milage calculator.

Please.
 
Possibly the best subscription service on the planet, designed specially by whisky lovers for whisky lovers. Join the club to grow your collection and drink great whisky.

AFF Supporters can remove this and all advertisements

opusman

Senior Member
Joined
Jun 27, 2006
Messages
5,873
Solutions
1
Points
985
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

2991 according to gcmap.
 

serfty

Veteran Member
Moderator
Joined
Nov 16, 2004
Messages
44,083
Solutions
19
Points
3,300
Qantas
Platinum
Virgin
Platinum
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

GCMap indicated 2991 :

http://www.gcmap.com/mapui?P=PER-HKT

I would be saving screen shots of that Calculator result and endeavoring to get a claim in for the additional SC's.
 

vmile

Member
Joined
Oct 23, 2011
Messages
261
Points
80
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

I would be saving screen shots of that Calculator result and endeavoring to get a claim in for the additional SC's.

Printed and took a PDF also of the page before I posted.
 

muppet

Established Member
Joined
Jun 19, 2010
Messages
1,184
Solutions
4
Points
480
Qantas
Platinum
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

Last night I booked and paid for a Sydney to coughet(via Perth) flight in J.
One of the deciding factors in my decision to take this flight (why fly direct......) rather than a cheaper and more direct Deathstar 787 flight was the SC yield on Virgin.
According to the Velocity Milage Calculator, which I did check before I purchased, Perth- coughet is 3004 miles, which earns 120SC in J.
However checking my E-Ticket this morning, it states Perth- coughet is 2990 miles, so being under 3001 miles, only earns 80SC.

Could someone 'fix' the Velocity Milage calculator.

Please.

I flew last year and got 120 credits for J.
 
Joined
Jul 30, 2010
Messages
499
Points
10
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

Hi vmile,
Thanks for bringing this to our attention.
I can confirm that your status credits earn will be at the 3004 rate as shown on the calculator

We are looking at the discrepancy between the mileage rates shown on the E-Tickets and the Mileage Calculator and will resolve as a priority.

Regards,


Last night I booked and paid for a Sydney to coughet(via Perth) flight in J.
One of the deciding factors in my decision to take this flight (why fly direct......) rather than a cheaper and more direct Deathstar 787 flight was the SC yield on Virgin.
According to the Velocity Milage Calculator, which I did check before I purchased, Perth- coughet is 3004 miles, which earns 120SC in J.
However checking my E-Ticket this morning, it states Perth- coughet is 2990 miles, so being under 3001 miles, only earns 80SC.

Could someone 'fix' the Velocity Milage calculator.

Please.
 

vmile

Member
Joined
Oct 23, 2011
Messages
261
Points
80
Re: Velocity milage calculator says 3004 miles, E-ticket says 2990miles, 40SC differe

Hi Velocity FF,

many thanks for for your prompt reply and resolution.

I am looking forward to the flights!
 
Status
Not open for further replies.

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top