Velocity 20% bonus points on transfers offer - November 2023 to January 2024

Has your Amplify transfer gone through yet @twiningb? Mine, made on 30/1, still hasn't shown up in Velocity. The acknowledgment email states:
  • Your Frequent Flyer transfer will be completed within 5 business days.
I'll give it overnight and call tomorrow. This is the first time I've had such a delay ... and then, I imagine, there'll be a tussle to get the 20% bonus. :(
You beat me to it. I didn't receive either of my transfers from last week and it's now more than 6 business days since the latter. I lodged a query this morning with Amplify through the online portal.

If I get a response I'll let you know.
 
Like many others have already stated , I received some bonus points last week but unable to understand the calculation logic. I have had transfers from Amplify as well as Amex rewards and the bonus points are way less compared to all the points I have transferred between the promo dates.
 
Now that this partner transfer offer has ended, another one is here albeit just a chance to win:
 
I called Amplify today about my points transfer on 30/1 which hasn't arrived into my Velocity account, let alone the 20% bonus. The agent said that it's an issue at Velocity's end with transfers between 28th and 30th affected. 🤔

She reassured me, without prompting, that I would get the 20% bonus if I'd fulfilled other eligibility requirements.
 
I called Amplify today about my points transfer on 30/1 which hasn't arrived into my Velocity account, let alone the 20% bonus. The agent said that it's an issue at Velocity's end with transfers between 28th and 30th affected. 🤔

She reassured me, without prompting, that I would get the 20% bonus if I'd fulfilled other eligibility requirements.
I got my transferred points, in a single bundle rather than the original two transactions, into my Velocity account this morning sometime between 8am and 10am. But it was just the base points; the bonus wasn't included and hasn't come since.

I received an email response to my query to Amplify, just a few minutes ago. It says Velocity are working on it, with no ETA. It doesn't say anything about the bonus.
 
It doesn't say anything about the bonus.
But The T&C's have never changed about when the bonus will be credited (as mentioned multiple times).

"will be allocated the member's Velocity account by 29 February 2024"
 
I got my transferred points, in a single bundle rather than the original two transactions, into my Velocity account this morning sometime between 8am and 10am. But it was just the base points; the bonus wasn't included and hasn't come since.

I received an email response to my query to Amplify, just a few minutes ago. It says Velocity are working on it, with no ETA. It doesn't say anything about the bonus.
Same, and I note that the transfer date is 29/1 rather than today. I do recall now that the Amplify agent said I'd receive the bonus pts by 29/2 as per the conditions. So I guess they'll sort it.
 
But The T&C's have never changed about when the bonus will be credited (as mentioned multiple times).

"will be allocated the member's Velocity account by 29 February 2024"
Sorry, yes, I was aware of that. It was just because of this specific scenario where the late-Jan transfers from Amplify were held up, and in the meantime I did already receive the bonus on earlier transfers. If it self-corrects by the end of the month, I'll be happy enough.
 
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Shame that it appears we will have to pursue these bonus points. I’m owed just over 20k. :mad:
 
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It's looking more likely that we'll need to chase this bonus up unless by some miracle it gets posted within the next 9 hours.
 
Shame that it appears we will have to pursue these bonus points. I’m owed just over 20k. :mad:

Just called about this and they are insistent that the points will credit on the 29th (tomorrow). Not confident but always happy to be wrong and have my expectations exceeded.
 
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