VA/Velocity Email Address for Issues or Complaints?

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robd

robd

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I have a ticketing issue (retrospectively) that I need to have investigated and want to know if there is a direct email address that I can use? I don't want to use the contact page on the website because I want to keep a "sent" copy for my own records and want my email address registered. It has been suggested to me that Velocity may be a better contact option than VA?
 
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