VA Status Upgrade Bag Tags

servicerequired

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Are VA still sending out bag tags when you earn the next status level up? eg Red to Silver, Silver to Gold etc ...?

If so, does anyone have any idea what their time-frame on this is like?
 

Ade

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Are VA still sending out bag tags when you earn the next status level up? eg Red to Silver, Silver to Gold etc ...?

If so, does anyone have any idea what their time-frame on this is like?
I don't think so. I got Gold but didn't receive a thing from VA. It is worth mentioning that I was made Gold via the Discover Gold program, rather than the traditional Red -> Silver -> Gold
 

Thibault

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I don't think so. I got Gold but didn't receive a thing from VA. It is worth mentioning that I was made Gold via the Discover Gold program, rather than the traditional Red -> Silver -> Gold
I got Gold via the Status Match Gold program - received nothing.
I gave gold to my partner - he received the full welcome Gold pack with the membership card and the 2 bag tags.

Called Virgin several time and was told I would receive my card by the end of October.
 

Ade

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I gave gold to my partner - he received the full welcome Gold pack with the membership card and the 2 bag tags.
I have gifted gold to a mate - will check with her if she's got anything. How long after you gifted Gold did your partner get the welcome pack?

Called Virgin several time and was told I would receive my card by the end of October.
I pinged VA on the chat in June and they said that they will send one in the next 15 days ... and I'm still waiting ;) I'm not expecting it to happen anytime soon ... I've got the card in my mobile wallet and that should be fine
 

Thibault

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I have gifted gold to a mate - will check with her if she's got anything. How long after you gifted Gold did your partner get the welcome pack?


I pinged VA on the chat in June and they said that they will send one in the next 15 days ... and I'm still waiting ;) I'm not expecting it to happen anytime soon ... I've got the card in my mobile wallet and that should be fine
It took less than 10 days to receive the welcome pack !
Which was surprisingly quick
 

Thibault

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I finally received today my welcome Gold Status pack. Includes the card and the baggage tags.

I was status matched the 20th of June - and we are in October - quite long ☺️
 
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Ade

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I pinged VA on the chat in June and they said that they will send one in the next 15 days ... and I'm still waiting ;) I'm not expecting it to happen anytime soon ... I've got the card in my mobile wallet and that should be fine

So, UPDATE : Got a call from Velocity today that they have now processed my request (not a request, I asked a query if I'd be receiving a physical Gold card) and I should receive the card in the next 14 days ...
 

bladeau1981

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I have been gold since mid June due to discover gold. Flown a couple of times. Have had no letter or welcome pack. Flown a couple of times, lounge in Brisbane was the same as lat time I flew through there 6yrs ago with less food and drink options, Gold Coast wasn't even open. Honestly apart from the seats being a little better I am yet to be convinced that Virgin is worth keeping status on.
 

Ade

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I have gifted gold to a mate - will check with her if she's got anything.
My mate's gifted GOLD card & welcome kit arrived on Thursday last week ... My Gold card & welcome kit - well, not yet ...
 
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