USA Entry - CBP Mobile Passport control app [MPC]

I entered LAX in the MPC line after QF12 a week and a half ago. The queue took about 20 mins, and there were 20 or so people in front of me, including at least one family group of 5 people. There were 3 CBP agents, and one finished his shift while I was waiting. A few APEC or whatever people came along and they were served before the MPC queue.

Passengers from the regular non-US lines were being taken over to the US citizens line.
I eventually went through with the CBP agent staffing the queue for air crew (I think??) to the right of the MPC queue. He brought 5 or so of us across and once talking to him, the process was swift.
 
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