missanalytical
Junior Member
- Joined
- Oct 13, 2005
- Posts
- 10
After flying to the US previously in economy, I decided this time to use points to upgrade and possibly have a more comfortable trip.
On the trip out Brisbane to LAX I did not get my upgrade, and even though I had paid extra for the ticket in order to opt for an upgrade. I was seated between a mother with a 3 week old on one side, and a mother with a 16month and 4 yo on the other....
The trip home, again I was told that my upgrade was unsuccessful due to business class being full... although upon leaving the plane it was evident that some of the business class seats had not been used...
I have emailed the airline, and received a generic spam like email, with no apology or explanation.
Does anyone have advice on what I can do to avoid this happening in the future... I just couldnt go through it again lol
Cheers
On the trip out Brisbane to LAX I did not get my upgrade, and even though I had paid extra for the ticket in order to opt for an upgrade. I was seated between a mother with a 3 week old on one side, and a mother with a 16month and 4 yo on the other....
The trip home, again I was told that my upgrade was unsuccessful due to business class being full... although upon leaving the plane it was evident that some of the business class seats had not been used...
I have emailed the airline, and received a generic spam like email, with no apology or explanation.
Does anyone have advice on what I can do to avoid this happening in the future... I just couldnt go through it again lol
Cheers