U Classic Reward - Downgraded with 24 hours notice

[Mattg]

No offer has been made other than credit me the fare difference in Points

That's pretty sad. But not unexpected for Qantas.

 

[Daver6]

How hard is it to say - we will give you X,000 points as compensation? It costs them nothing.

I guess this is Qantas were talking about though.

This!

Appropriate would be we'll fully refund all costs involved (points and taxes) and you can fly for free in Y. That would take some of the sting out of it.

 

[Dmac59]

Business class lounge access, and presumably the other benefits such as priority check-in and baggage allowances.

Yes, the 'cabin downgrade' email states:
We recognise this is a significant change to your travel experience and would like to reassure you that you'll still be able to take advantage of any increased baggage allowance, priority boarding or lounge access that was included in your original booking, if you remain in the downgraded cabin.

If you’re a Qantas Frequent Flyer, points and status credits will be earned per your original booking. Please allow 7 days for this to be amended on your Qantas Frequent Flyer account and if not resolved you can claim your missing points online.

I will see in the morning when I present at the Dom J Lounge (with email in back pocket)

 

[markis10]

Given a cash fare gets a refund of 75% paid I don’t see why a points flight should not be the same!

 

[Captain Halliday]

Don't forget ORC @Dmac59

 

[Quickstatus]

Don't forget ORC

Already offered by the airline
...

Demotion often occurs at the last minute because they are hoping for no- shows

 

[Captain Halliday]

Already offered by the airline
...

Demotion often occurs at the last minute because they are hoping for no- shows

My bad. I’d missed that in the text posted by OP.

 

[AIRwin]

My bad. I’d missed that in the text posted by OP.

Don't forget ORC - if it's not amended on the account within 7 days

 

[clifford]

Could have been worse. They could have gone the United Airlines David Dao method!

Yes indeed. However, my experience with UA has been somewhat different.

Quite a few years ago my son and I were flying SYD-LAX on a 747. We were ticketed in Y and were upgraded to J at check in. Very nice I thought. Then, when seated in J, a FA came up to me and said you've now been upgraded to F. OK, we reluctanly trudged off to F, leaving my glass of champagne behind. But it was quite amazing, being on a cheap Y ticket.

However, I do feel for those who have been bumped by Qantas, an airline without an ounce of decency in it. Just look at its response to the data breach. An apparent lot of activity, but it's basically for show, to try and get the Govt and regulators off its back. Shameful.

 

[Dmac59]

Update - Dom J lounge access granted after scanning BP. Retained Boarding Group 1.
After settling in lounge, was called to reception where Reception staff handed me new boarding passes 6A/C. She said I’ve blocked the middle seat for you.

 

[Mr H]

Could have been worse. They could have gone the United Airlines David Dao method!

That would have been so much better. Dr Dao became a millionaire from that - and we're not talking about a million points.

 

[DC3]

Update - Dom J lounge access granted after scanning BP. Retained Boarding Group 1.
After settling in lounge, was called to reception where Reception staff handed me new boarding passes 6A/C. She said I’ve blocked the middle seat for you.

Thanks for the update.

 

[DC3]

… FA came up to me and said you've now been upgraded to F. OK, we reluctanly trudged off to F

 

[iamsuperandrew]

This just happened to my in laws, booked on the MEL-BNE & then onto BNE-MNL all in J and advised that they have been downgraded to Y on the MEL-BNE flight

 

[lovestotravel]

This just happened to my in laws, booked on the MEL-BNE & then onto BNE-MNL all in J and advised that they have been downgraded to Y on the MEL-BNE flight

Probably changed to an A220 flight

 

[MEL_Traveller]

It either going to be crew travelling on duty, an equipment change, or inoperable seats.

I don’t think Qantas routinely overbooks business class?

 

[iamsuperandrew]

Probably changed to an A220 flight

Correct A220-300

 

[iamsuperandrew]

It either going to be crew travelling on duty, an equipment change, or inoperable seats.

I don’t think Qantas routinely overbooks business class?

Have no idea but were told about 45mins prior to boarding in the lounge, they were told it was oversold by 3 seats (apparently) and only economy was on offer. Since being elderly they have little choice and they wouldn't made the connection (without the added stress)

 

[Dmac59]

I don’t think Qantas routinely overbooks business class?

I do wonder about this @MEL_Traveller
My MEL-CNS flight did not have an aircraft change, it was always a B737.
I purchased 2 CR seats in Business in August last year, and selected 3D/F.
Nothing changed until T25 when I got the cabin change sms.
The 2 people seated in 3D/F were unrelated separate travellers.
Maybe they paid $1500 cash fares for those seats.

 

[MEL_Traveller]

I do wonder about this @MEL_Traveller
My MEL-CNS flight did not have an aircraft change, it was always a B737.
I purchased 2 CR seats in Business in August last year, and selected 3D/F.
Nothing changed until T25 when I got the cabin change sms.
The 2 people seated in 3D/F were unrelated separate travellers.
Maybe they paid $1500 cash fares for those seats.

Most likely pilot or engineering crew, on duty. We saw that above in Pushka’s case.