Turkish Airlines Miles&Smiles Status Match

[flyingmachine]

Ask for TK Gold Status match on 24 December with QF Platinum expiring on 31 January 2025.

No luck:

View attachment 421299

I tried to apply for a status match recently and they ran me in circles repeatedly asking for copy of membership card/passport/recent flights and when I sent it in again they wanted me to bring all the documents to a Turkish Airlines office (?is there even one in Australia)... Gave up

 

[DAC1]

Ask for TK Gold Status match on 24 December with QF Platinum expiring on 31 January 2025.

No luck:

View attachment 421299

Were you going to retain WP beyond 31 January?

 

[exLXCXFF]

Were you going to retain WP beyond 31 January?

Nope - and that is probably exactly why they are not interested in me.

 

[Flashback]

Nope - and that is probably exactly why they are not interested in me.

I think you're reading too much into it, they're doing the same to a lot of people requesting matches. When you submitted it, did it follow the advice myself & MattG mentioned? By submitting all possible required things in 1 go, mine was turned around and granted in only a few hours.

 

[exLXCXFF]

I think you're reading too much into it, they're doing the same to a lot of people requesting matches. When you submitted it, did it follow the advice myself & MattG mentioned? By submitting all possible required things in 1 go, mine was turned around and granted in only a few hours.

Yep - used that exactly as checklist, and gave them a consolidation of travel history over the last 3 years between SIN & SYD (and my TK flights) across Oneworld and Star Alliance

 

[DAC1]

I think you're reading too much into it, they're doing the same to a lot of people requesting

There are lots of reports on flyertalk of people needing at least three months of status remaining

 

[Flashback]

Yep - used that exactly as checklist, and gave them a consolidation of travel history over the last 3 years between SIN & SYD (and my TK flights) across Oneworld and Star Alliance

That's annoying, then!

 

[Tlee]

I tried to do the match with my QR Gold. The TK customer relations team gave me the runaround and turned me down after wasting my time.

1. I sent the match request through the feedback
2. TK asked for a photo of my passport, QR membership card, and QR statement.
3. After sending the requested information, TK asked me to visit one of their sales offices to apply for the match.
4. After the visit, TK informed me that QR Gold is not equivalent to Star Alliance Gold.
5. I tried to reason with them. However, the team replied with the same canned response over and over.

Saying I was frustrated is an understatement. They should have told me at Step 3. I would happily move on without wasting more time.

 

[Mattg]

I tried to do the match with my QR Gold. The TK customer relations team gave me the runaround and turned me down after wasting my time.

1. I sent the match request through the feedback
2. TK asked for a photo of my passport, QR membership card, and QR statement.
3. After sending the requested information, TK asked me to visit one of their sales offices to apply for the match.
4. After the visit, TK informed me that QR Gold is not equivalent to Star Alliance Gold.
5. I tried to reason with them. However, the team replied with the same canned response over and over.

Saying I was frustrated is an understatement. They should have told me at Step 3. I would happily move on without wasting more time.

Sounds like poor service from TK, but Qatar Gold is not actually eligible according to the T&Cs. If you're matching from a Oneworld airline to TK Gold, you need to have Oneworld Emerald status. QR Gold is Sapphire.