I recently returned from Miami to MEL via LA and AKL (with AA and Air NZ). At MIA, we checked our luggages through to MEL, all pieces of the luggages were locked with TSA locks.
When we arrived at MEL, one piece of the luggage was missing, which they delivered within 48 hours. One of the bags was damaged beyond repair. Looked like the Miami security personnel decided to check the bag (either as a random check or X-ray revealed something). But instead of opening the TSA lock, they decided to cut the handles of the zipper. My understanding is that all US security staff has access to the secret code to open any TSA locks. The idea of spending $30 on a TSA lock is to allow the US security staff to unlock the bag, do their searches, and re-lock the bag withouit damaging the bag. So why do they persist on cutting the lock or the zipper, rendering the bag unuseable.
The same thing happened two years ago with my sister who travelled to Miami. So it is not an isolating incident.
Also if they open your bag for searching, they are supposed to leave a note in the bag to tell you your bag has been searched by the airport security personnel. But there was no note left in the bag.
I think the US airport security staff are arrogant, uncaring and often misuse their power.
Has anybody else experienced similar mishaps with US security (especially Miami) ?
When we arrived at MEL, one piece of the luggage was missing, which they delivered within 48 hours. One of the bags was damaged beyond repair. Looked like the Miami security personnel decided to check the bag (either as a random check or X-ray revealed something). But instead of opening the TSA lock, they decided to cut the handles of the zipper. My understanding is that all US security staff has access to the secret code to open any TSA locks. The idea of spending $30 on a TSA lock is to allow the US security staff to unlock the bag, do their searches, and re-lock the bag withouit damaging the bag. So why do they persist on cutting the lock or the zipper, rendering the bag unuseable.
The same thing happened two years ago with my sister who travelled to Miami. So it is not an isolating incident.
Also if they open your bag for searching, they are supposed to leave a note in the bag to tell you your bag has been searched by the airport security personnel. But there was no note left in the bag.
I think the US airport security staff are arrogant, uncaring and often misuse their power.
Has anybody else experienced similar mishaps with US security (especially Miami) ?