The Qantas Newbie Questions Thread

[Ade]

Question re: requesting upgrades on a Flex Y domestic ticket as SG.

As SG on a Flex CBR-ADL and could not request upgrade 90 mins (approx) prior to departure. Ticket was booked thru work TA, who confirmed that there is no restriction to request upgrades etc.

1. Google AI Overciew tells me that the windows to request upgrade closes 5 hours before departure
2. QF website says 3 hours before boarding
3. I thought if the pax is WP and above, they can request upgrade in the lounge until boarding is announced. Is there something similar for SG?

Which one of the above is true - any thoughts please? Thanks in advance.

 

[MEL_Traveller]

Question re: requesting upgrades on a Flex Y domestic ticket as SG.

As SG on a Flex CBR-ADL and could not request upgrade 90 mins (approx) prior to departure. Ticket was booked thru work TA, who confirmed that there is no restriction to request upgrades etc.

1. Google AI Overciew tells me that the windows to request upgrade closes 5 hours before departure
2. QF website says 3 hours before boarding
3. I thought if the pax is WP and above, they can request upgrade in the lounge until boarding is announced. Is there something similar for SG?

Which one of the above is true - any thoughts please? Thanks in advance.

Any lounge member - qantas club upwards - can request an on departure upgrade. This is within three hours of departure.

If available, they will be confirmed instantly.

Perhaps no availability in your case?

 

[Ade]

Perhaps no availability in your case?

Perhaps. I got the “you are not eligible” error. Could also mean no availability I guess ?

 

[dairyfloss]

Perhaps. I got the “you are not eligible” error. Could also mean no availability I guess ?

View attachment 442322

You [may] need to request the on departure upgrade in the lounge. Have you checked EF to see what's still open?

 

[Ade]

You [may] need to request the on departure upgrade in the lounge. Have you checked EF to see what's still open?

Didn’t have access to EF, so couldn’t check. But out of the 9 J seats onboard E190 only 4 were occupied, rest were empty.

 

[MEL_Traveller]

Didn’t have access to EF, so couldn’t check. But out of the 9 J seats onboard E190 only 4 were occupied, rest were empty.

This page - https://www.qantas.com/au/en/freque...ticle:nn:en:nn#domestic-on-departure-upgrades - seems to indicate that if it comes back ‘unavailable’ there are no seats for upgrade.

Could be a catering issue.

Not sure if the right message came up though in your case? While the upgrade is unavailable, maybe it got your eligibility wrong?

Post automatically merged: Today at 12:00 PM

Didn’t have access to EF, so couldn’t check. But out of the 9 J seats onboard E190 only 4 were occupied, rest were empty.

This page - https://www.qantas.com/au/en/freque...ticle:nn:en:nn#domestic-on-departure-upgrades - seems to indicate that if it comes back ‘unavailable’ there are no seats for upgrade.

Could be a catering issue.

Not sure if the right message came up though in your case? While the upgrade is unavailable, maybe it got the eligibility bit wrong?

 

[MEL_Traveller]

Didn’t have access to EF, so couldn’t check. But out of the 9 J seats onboard E190 only 4 were occupied, rest were empty.

This page - https://www.qantas.com/au/en/freque...ticle:nn:en:nn#domestic-on-departure-upgrades - seems to indicate that if it comes back ‘unavailable’ there are no seats for upgrade.

Could be a catering issue.

Not sure if the right message came up though in your case? While the upgrade is unavailable,