The definitive thread on Qantas IT gripes

[tdimdad]

Where have they hidden the FF account login from the website front page? Yes, this looks cleaner than before but misses a key function...

 

[SydneySwan]

Where have they hidden the FF account login from the website front page? Yes, this looks cleaner than before but misses a key function...

View attachment 493340

The login is to the right of the basket on my screen!

 

[AustraliaPoochie]

Cant seem to pay with points on the app, tying to use 6900 at 15% disc points for a flight MEL -> ADL, plus $54.xx in taxes.
But it will let me book a rev tix on the website.
There is a 25% off classic rewards seats, the seats show available, but it keeps asking for my email address and mobile ph #, filled/type it in, and an error code keeps coming up, and the details keep disappearing.
They are happy to sell us a rev tix, but to use points, nope.
(((Can do better, Qantas))).
===
For Tdimdad, mines next to the shopping trolley.

 

[SYD]

Cant seem to pay with points on the app, tying to use 6900 at 15% disc points for a flight MEL -> ADL, plus $54.xx in taxes.
But it will let me book a rev tix on the website.
There is a 25% off classic rewards seats, the seats show available, but it keeps asking for my email address and mobile ph #, filled/type it in, and an error code keeps coming up, and the details keep disappearing.
They are happy to sell us a rev tix, but to use points, nope.
(((Can do better, Qantas))).
===
For Tdimdad, mines next to the shopping trolley.

Are you logged in?

The screen shot suggests you’re not. Can’t use points if not logged in.

Maybe try a different browser or clear cache / cookies.

 

[sudoer]

The screen shot photo

FTFY!

 

[AustraliaPoochie]

Yep, was logged in.
Went the rev tix way in the end.