The definitive thread on Qantas IT gripes

Cant seem to pay with points on the app, tying to use 6900 at 15% disc points for a flight MEL -> ADL, plus $54.xx in taxes.
But it will let me book a rev tix on the website.
There is a 25% off classic rewards seats, the seats show available, but it keeps asking for my email address and mobile ph #, filled/type it in, and an error code keeps coming up, and the details keep disappearing.
They are happy to sell us a rev tix, but to use points, nope.
(((Can do better, Qantas))).
===
For Tdimdad, mines next to the shopping trolley.
 

Attachments

  • 20260127_223240.jpg
    20260127_223240.jpg
    1.9 MB · Views: 0
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Cant seem to pay with points on the app, tying to use 6900 at 15% disc points for a flight MEL -> ADL, plus $54.xx in taxes.
But it will let me book a rev tix on the website.
There is a 25% off classic rewards seats, the seats show available, but it keeps asking for my email address and mobile ph #, filled/type it in, and an error code keeps coming up, and the details keep disappearing.
They are happy to sell us a rev tix, but to use points, nope.
(((Can do better, Qantas))).
===
For Tdimdad, mines next to the shopping trolley.
Are you logged in?

The screen shot suggests you’re not. Can’t use points if not logged in.

Maybe try a different browser or clear cache / cookies.
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top