Strategy to obtain US Amex

[DAC1]

Did you get a reference number or email ?
I went back to the previous page (from the 'scan here to capture your id on your phone' page), and it just said 'thank you, we're assessing', but no ref and no email...

No I didn’t but you don’t need it. If you call they’ll locate your application with your ITIN (they’ll ask for your SSN, just provide your ITIN).

If you already have accounts with them, you can check application status in the app.

If not, there is an automated line you can call to check status. Pretty sure if it says you’ll have an update in 7-10 days it’s going to be declined so you need to get through to a human operator (to get a human press 0) to ask to provide more information or to ask for recon.

Either way you’re going to need to speak to a human to get an upload link for your passport.

Have a search around Reddit for more guidance on the phone lines, application process and recon guidance. I found it pretty helpful when going through mine.

 

[Triben]

Just tried applying for CSP (first time Chase card)

Second page of application gets you to try and take a photo of either a state ID or drivers license (no other options). I tried using my passport, but it's looking for a barcode, so won't scan.

What's the suggested approach from here ?

Did you use a VPN or a private/incognito browser window? If so, that may have caused the issue.

I recommend contacting their support team and asking them to send you a link to upload your ID documents. They may initially tell you that your application has been declined, but I suggest calling again if needed until you reach someone who is able to assist.

The same thing happened to one of my friends. His application was initially declined, but after speaking with the support team, he was able to provide his ID documents and his original application was eventually approved.

Hopefully they can do the same for you.

 

[N0mad]

Check out post 11689 :

It’s a faff - you need to do it a day before the amount is due - but the plus side of that is you also rollover any minutes etc.

Click on My Telo and then make manual payment - you shoudl then be able to choose your Tello dollars - it also means you don’t pay taxes so you save just over $1 each month too - just don’t forget to do it the day before the renewal day - I believe you can do it the day of, if you do it before 8pm ET - but double check that

thanks, are you referring to the dashboard, i can renew of $5 plus taxes but no option for making a payment unless it's only available the day before.