Still waiting...

[matahari]

Wondering if any other AFFs have experienced similar issues to me. I'm still waiting for Business class points to be allocated from a trip BNE/HKK/BNE back in May. Three phone calls & a letter with photocopies of boarding passes, & I'm no further forward! What do I do??

 

[blackcat20]

Perhaps ask one of the mods here to send a PM to Red Roo on your behalf to have it followed up.

 

[JohnK]

Persevere and ask for supervisor.

Is that the only issue with the flights? Have they credited to another program? Normally they have been quite quick with my points claims.

 

[Red Roo]

Wondering if any other AFFs have experienced similar issues to me. I'm still waiting for Business class points to be allocated from a trip BNE/HKK/BNE back in May. Three phone calls & a letter with photocopies of boarding passes, & I'm no further forward! What do I do??

I may be able to assist. Please send me a private message with your name, Qantas Frequent Flyer details and any file numbers as reference.