Star Alliance Survey

Status
Not open for further replies.

RooFlyer

Enthusiast
Joined
Nov 12, 2012
Messages
19,428
Solutions
2
Points
3,125
Qantas
Platinum
Just got (and completed) quite a thorough and thoughtful survey from Star Alliance, courtesy my membership of Air Canada Aeroplan (Star Gold status), but it was focussed on the alliance, not the airline.

it took a good 10 minutes to complete and I liked the structure - seemed genuinely wanting to find out my likes and dislikes and what I want out of the alliance.

There were about 12 various combinations of questions like this:

View attachment 34881


This was an interesting one. I naturally answered 'yes', and naturally it then came straight back and asked, OK, what extras do you want? ;)

View attachment 34882


I said that I didn't feel any particular status love on some of my recent flights (airlines have been Air Canada, Austrian, Lufthansa, Sing Air, Swiss; Austrian was the culprit) ... this was just the simple truth, they didn't ask if it particularly bothered me much, but then they zoomed in: :oops:


View attachment 34883


Next the agree / disagee thing, and after that, exactly the same questions in respect of my oneWorld membership.

View attachment 34884


As I said, I liked this survey, not only because it seemed to ask me what I thought and I didn't feel I was that restricted in what I replied, but also because its aimed at improving the alliance experience.

I wish OneWorld would do such (or send me one); by comparison with Star Alliance, OneWorld seems less like an alliance than a loose confederation of warring tribes.
 
Frequent Flyer Solutions has reopened its highly-rated Award Flight Assist service!

The Award Flight Assist team takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top