SQ website blocking award searches for accounts with zero KrisFlyer miles

[serfty]

I note that seats.aero lists Outage for Krisflyer on its status page.

https://seats.aero/status

 

[levelnine]

It would be more acceptable for airlines to take these steps if they built half-decent award search tools themselves. Not having month/calendar views is a real indictment on SQ. A week at a time is not good enough.

 

[Tiki]

Thereby reducing redemptions and increasing breakage since people may have difficulty getting through.

People will just keep trying until they get through. And it will affect people trying to make changes, solve problems with prebooked flights and such. It would be more sensible if they unblock people with activity on their accounts that can be ruled out as award tool burner accounts.

 

[daft009]

IMO call centre will likely ask you to use the website or pay $$ for them to search

 

[elanshin]

It would be more acceptable for airlines to take these steps if they built half-decent award search tools themselves. Not having month/calendar views is a real indictment on SQ. A week at a time is not good enough.

I feel theres an incentive for airlines NOT to build a good functional award search.