Steady
Senior Member
- Joined
- Feb 3, 2013
- Posts
- 9,340
- Qantas
- LT Gold
At least call centre isn't in Mumbai or Manila....
You can say that again
At least call centre isn't in Mumbai or Manila....
AFF Supporters can remove this and all advertisements
When did that happen? Was it as soon as call centre moved to Hobart? So in effect less staff in premium desk to handle more callers. No wonder some of wait times are verging on the ridiculous.
At least call centre isn't in Mumbai or Manila....
I think it's lay down mazaire.sg + wp = sg?
Struggling to use your Frequent Flyer Points?
Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
Just received (02:50 AEST, 19 June) an email from QF with the e-ticket itinerary receipt for a single-segment booking which I booked on 29 May and actually flew on 7 June. I've also got another booking which I made several days ago for which I haven't received an itinerary. Not that any of it matters for me, since it shows up fine on the website, and I don't need these itineraries for reimbursement/tax purposes, but has anyone else had issues with itineraries not coming through? (Is this somehow affected by booking using a gift voucher?)