Singapore's e-passport gates now opens to Australians

Status
Not open for further replies.

JessicaTam

Enthusiast
Moderator
Joined
Jan 29, 2012
Posts
15,726
Qantas
LT Gold
Virgin
Red
I went landside in SIN this evening and when I came back through I was sent to the egate as I had scanned my fingerprint on the way out. So even without official smart gate access, it is available half of the time.
 

auriga

Active Member
Joined
Nov 6, 2005
Posts
906
I look forward to being able to enter singapore using the auto lanes. I wonder if that is going to happen...
 

Austman

Established Member
Joined
Sep 21, 2007
Posts
3,692
Qantas
Platinum
I went landside in SIN this evening and when I came back through I was sent to the egate as I had scanned my fingerprint on the way out. So even without official smart gate access, it is available half of the time.

Unfortunately it only works if they scan your fingerprints on arrival.

And, as was explained to me 3 days ago, they only scan fingerprints on arrival at quiet times. Otherwise it takes too long.

There were almost no pax going through when I was there (at around 10pm) but it was designated a busy time - or expected to be soon busy. So no dice for me this time.
 

JessicaTam

Enthusiast
Moderator
Joined
Jan 29, 2012
Posts
15,726
Qantas
LT Gold
Virgin
Red
Unfortunately it only works if they scan your fingerprints on arrival.

And, as was explained to me 3 days ago, they only scan fingerprints on arrival at quiet times. Otherwise it takes too long.

There were almost no pax going through when I was there (at around 10pm) but it was designated a busy time - or expected to be soon busy. So no dice for me this time.
Ah got it. Thanks for the extra info.

I have now got three arrival stamps so will apply for smartgate access when I am next there in August.
 

scwappy

Active Member
Joined
Nov 2, 2009
Posts
565
Ah got it. Thanks for the extra info.

I have now got three arrival stamps so will apply for smartgate access when I am next there in August.
My partner left Singapore using the gates, but had not been scanned on the way in. I traveled out on a NZ PassPort and they took me aside and did some extra things like my finger prints and copies of passport etc. I had no idea what was going on but think they may have been registering me
 

Austman

Established Member
Joined
Sep 21, 2007
Posts
3,692
Qantas
Platinum
And another experience for me.

I left Johor Bahru CIQ on the 17:15 Transtar 1 bus to Changi. A bargain at MYR 10.00. (about AUD 3.00)

I was at Changi before 18:15 - so a fast trip!

At SIN Woodlands they took my thumbprints. Then at Changi, less than an hour later, I could use the automatic gates.

And it was confirmed by another 2 x persons in SIN passport control that you need prints on the way in to be able to use prints on the way out.

So with 3 x international border crossings in less than 60 minutes, my passport was only stamped twice! :)
 

OZDUCK

Established Member
Joined
Aug 1, 2010
Posts
2,805
Just sitting at Changi now and we were directed to use the E-gates. We had been thumprinted on the way in this time. However, we weren't asked about this. Just told - Australians, please use the E-gate. My wife's thumb is obviously not up to the standard of mine as she had trouble with the reader.
 

Austman

Established Member
Joined
Sep 21, 2007
Posts
3,692
Qantas
Platinum
Yes - that was my first experience too.

I don't know how they can match your thumbprint if they hadn't previously scanned it.

I guess the initial passport scan would reject you ...
 

dairyfloss

Established Member
Joined
Feb 19, 2009
Posts
1,393
Qantas
Platinum
Virgin
Red
Does this suggest passports will no longer need to be specially registered for Australians?? No minimum visits required, etc?

Edit: perhaps just being used on the way out?...
 

Austman

Established Member
Joined
Sep 21, 2007
Posts
3,692
Qantas
Platinum
I tried mine on the way in a few days ago - it was rejected.
 

jakob

Intern
Joined
Mar 12, 2007
Posts
78
Registered for this recently.

If you go regularly then definitely worth the 20mins and photo you need to bring. Singapore is highly variable (IMO) for immigration queues. I think the 3 visits in the last year requirement is actually probably a good guide as to whether its going to be useful.

Jakob
 

ermen

Established Member
Joined
Oct 9, 2010
Posts
1,238
If anything, it saves a bunch of stamps, especially if you go in/out of Singapore frequently too
 
Sponsored Post

Struggling to use your Frequent Flyer Points?

Award Flight Assist takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Award Flight Assist team at Frequent Flyer Solutions will help you book a great trip that maximises the value for your points.

UniFlyer

Junior Member
Joined
Nov 8, 2012
Posts
21
Passed through Singapore immigration over 12 times last year. I may have had to wait for nearly 20 minutes just once. All other times, it was super quick. I have had quite a few times when the counters had absolutely no queues at all. Immigration at T3 is fantastic. T1 may have a bit more waiting times.
 

dairyfloss

Established Member
Joined
Feb 19, 2009
Posts
1,393
Qantas
Platinum
Virgin
Red
If anything, it saves a bunch of stamps, especially if you go in/out of Singapore frequently too

This was my primary reason for doing this. My passport was filling up with Singapore stamps from the many layovers I do, there. There also also sometimes lengthy delays leaving Singapore from Terminal 2 (largely for Asia, India, ME) in the afternoon & early evening. I'm an APEC cardholder, which gave priority coming in, but there is nothing for when you leave. e-gates have been brilliant!

Cheers,
Matt.
 

Strategic Aviation

Established Member
Joined
Jan 1, 2017
Posts
1,419
Just told - Australians, please use the E-gate. My wife's thumb is obviously not up to the standard of mine as she had trouble with the reader.

Does this suggest passports will no longer need to be specially registered for Australians?? No minimum visits required, etc?

Edit: perhaps just being used on the way out?...

I recently used smartgates on the way out only minutes after manual processing on the way in. All foreign passports were directed to use them and one thumbprint is scanned (vs two on the way in). There was some sort of brief manual check after passing through but they didn't take my filled out departure card.

Seems likely that it will be deployed broadly, at least for exiting (if not entering as well). Can't see that registration will be needed in future.


So with 3 x international border crossings in less than 60 minutes, my passport was only stamped twice! :)

If anything, it saves a bunch of stamps, especially if you go in/out of Singapore frequently too

I deliberately did it for the stamps so was disappointed. Next time I'll ask - but doubt they'll oblige!
 

RoMambai

Member
Joined
Aug 31, 2006
Posts
433
I am heading to SIN for a short break later this week and want to go to JB for an afternoon of shopping while there. If I register for this will it mean I can avoid the horrible queue that awaits non-Singaporeans when returning to the city state and use the Smart gates?

When I did this in mid December I languished in that line for 4 hours and was on the verge of going postal. Keen to avoid that if possible.
 
Last edited:

ajd

Active Member
Joined
Jan 17, 2014
Posts
555
Qantas
Silver
Virgin
Red
I am heading SIN later for a short break later this week and want to go to JB for an afternoon of shopping while there. If I register for this will it mean I can avoid the horrible queue that awaits non-Singaporeans when returning to the city state and use the Smart gates?

When I did this in mid December I languished in that line for 4 hours and was on the verge of going postal. Keen to avoid that if possible.

Yep.

Though 4 hours seems a bit nuts - which checkpoint and what time?

The only particularly slow experience I've had with Singapore immigration was going through HarbourFront on return from Batam - that took quite a while...
 

RoMambai

Member
Joined
Aug 31, 2006
Posts
433
Thanks. That will be a relief.
It happened Monday 18 December which unbeknownst to me was the first day of Singaporean school holidays and people were flowing across the Woodlands border in numbers. Only 3 counters were open which is unforgivable.

Yep.

Though 4 hours seems a bit nuts - which checkpoint and what time?

The only particularly slow experience I've had with Singapore immigration was going through HarbourFront on return from Batam - that took quite a while...
 

straitman

Enthusiast
Moderator
Joined
Apr 27, 2003
Posts
18,083
Qantas
LT Gold
Virgin
Gold
Last time I entered Singapore I had a bandaid on one thumb. The guy just smiled tapped the keys for a second and said to just use my good thumb. I thought it might have been more of an issue than that.
 

RoMambai

Member
Joined
Aug 31, 2006
Posts
433
I finally got the coveted 5-year ink stamp on Friday. It took 10-minutes and the chap doing it was very affable. We filled out the form together which was straight forward, except for the question on race. I said I'd like it to say "Australian" but he was having none of that. He prompted me for where my parents were born. When I told him, he casually mumbled to himself before unilaterally assigning me a race. Who said chivalry was dead?

Upon leaving he said it would take 24 hours to process but I could try my luck on my way out. I should have known better. I tried. It failed and before long I was being frog marched to a back office. And of course I got there immediately after a PIA flight, chock full of the usual suspects. By the time they had processed them, it was an hour later - next time I'll know when to cash in my chips....

After that, things got better. Woodlands was a breeze but oddly I then got hassled about the SG visa on the Malaysian side??!! The officer was convinced it meant I was working in Singapore and demanded to see my SG work permit. Of course I tried to argue but before I knew it, I was remonstrating my case in a back office. After several minutes, sanity prevailed and I was let through. So much for saving time!

The trip back into Singapore was a doddle. The smart gates worked a treat, as it did at Changi. So, in the end it was worth it notwithstanding a few growing pains. Emptor caveat.
 
Last edited:
Status
Not open for further replies.

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top