Hi all,
Has anyone obtained a SQ Price Match? I am looking at flights from MEL to MXP in July/Aug 2019 and BYO Jet (owned by Flight Centre) are about 10% cheaper than direct from SQ! Difference totals $300-$400 for 2 adults and a child, which is not a small amount (and in light of Best Jet going under, I'd prefer to book direct with the airline!), however reading the T&C's, the process doesn't appear to be particularly user friendly - you have to buy the flights from SQ and submit a price match request the same day, including lots of screen shots of the cheaper flight, and SQ will get back to you with an answer in 5 business days (too late to get any further info then!). If they agree, they will refund the difference. Before going down this path, thought I'd see what people's experiences were.
TIA.
Has anyone obtained a SQ Price Match? I am looking at flights from MEL to MXP in July/Aug 2019 and BYO Jet (owned by Flight Centre) are about 10% cheaper than direct from SQ! Difference totals $300-$400 for 2 adults and a child, which is not a small amount (and in light of Best Jet going under, I'd prefer to book direct with the airline!), however reading the T&C's, the process doesn't appear to be particularly user friendly - you have to buy the flights from SQ and submit a price match request the same day, including lots of screen shots of the cheaper flight, and SQ will get back to you with an answer in 5 business days (too late to get any further info then!). If they agree, they will refund the difference. Before going down this path, thought I'd see what people's experiences were.
TIA.