Scoot: Covid requirement notification for a past flight

SOPOOR

Established Member
Joined
Jan 12, 2009
Posts
3,749
More, a funny error I assume
I flew scoot from singapore to taiwan last year

Just got this email, its got the correct reference number, but reference to entering mainland China,
so I dont know whats going on with the number being correct etc. surely they dont recycle booking references!


New Requirements for China-bound Flights: Certificate of Negative Result of Nucleic Acid Tests for COVID-19

Booking Reference: BLABLAH

Dear Turkey,

Kindly note that there are new requirements for all travellers entering Mainland China. With effect from 28 Aug 2020, 0000hrs, the People’s Republic of China requires all passengers departing from Singapore for China to take a nucleic acid test (NAT) for COVID-19 within 5 days before boarding. More information can be found here.

For passengers booked on TR100 from Singapore to Guangzhou, departing on 30 Aug 2020, 0515hrs, the following testing arrangements have been made by the relevant authorities and must be strictly adhered to.
  1. The NAT for passengers on this flight must be done tomorrow, 26 Aug 2020, 0900hrs – 1030hrs at the Regional Screening Centre (RSC) located at the former Shuqun Secondary School (450 Jurong East Street 21, Singapore 609604). Kindly adhere to the timing to prevent overcrowding at the RSC.

  2. Passengers must bring their passport and a copy of their flight itinerary or confirmed booking for TR100 on 30 Aug 2020 for the NAT to be done. Passengers without the necessary documents will not be able to take the NAT. Passengers must also have a valid email address before arriving at the RSC and will have to provide the email address at registration. The test result will be sent to the email address provided.

  3. Passengers who already have scheduled NATs or are being scheduled for NATs before the flight should proceed with their scheduled NAT. Only passengers without an existing NAT appointment should proceed to the RSC.

  4. Passengers who are unwell or show symptoms such as fever, running nose, sore throat should not go for the NAT. Instead, they should seek care from a doctor.

  5. The NAT will cost SGD 186 for each passenger. After taking the NAT, passengers will receive an email on payment instructions. Passengers must make payment before the NAT results will be released to them.

  6. Take note that as the NAT results will require a turnaround time of 48 hours, passengers must adhere to the time slot of 26 Aug 2020, 0900 to 1030hrs for the NAT to be able to receive the results in time for the flight on 30 Aug 2020.

  7. Please note that there could be circumstances whereby passengers might require a re-test which might affect their ability to board the flight.
Please ensure that you have the necessary documentation and are eligible to travel to and enter Guangzhou, as you will not be able to board the flight if you do not meet the eligibility and documentation requirements. Please accept our sincere apologies for the inconvenience caused.

Yours sincerely,
The Scoot Team
 
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