My family of 4 are travelling together Mackay to Melbourne via Brisbane. Mum and dad (me) have a reward seat booking made with QF while my two teenage boys have a separate ticket paid fare booked through Amex Travel. Soon after making both bookings, I called Qanats to link the bookings.
I have been notified of a schedule change for both bookings in which we are still all on the same flights albeit several hours later than original. There is however an earlier flight with a longer Brisbane connection which I prefer.
I am a bit of loss as how to co-ordinate a change to the two bookings for the alternative flight to ensure we are still together as each change requires contact with both QF and Amex. Any thoughts ?
Unless I am mistaken, if I call Qantas they won’t be able to make the change to the Amex booking only the QF one.
I have been notified of a schedule change for both bookings in which we are still all on the same flights albeit several hours later than original. There is however an earlier flight with a longer Brisbane connection which I prefer.
I am a bit of loss as how to co-ordinate a change to the two bookings for the alternative flight to ensure we are still together as each change requires contact with both QF and Amex. Any thoughts ?
Unless I am mistaken, if I call Qantas they won’t be able to make the change to the Amex booking only the QF one.
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