Rydges PriorityGuest Revamp?

Status
Not open for further replies.
Rydges also haven't credited my last 3 stays. With the revamp the claim missing nights is gone too and they aren't responding tom emails.

I'm having the same issue - though only for one missing stay. My previous points have now expired, something the missing stay would have prevented.

Now I'm trying work up the motivation to get them all back.
 
I've had the same issues. I both rang and e-mailed Rydges to cmplain.

Got an e-mail this morning = the missing points cannot be posted until the new website is up and running (about another two weeks). Also password: need to request to reset it and then go to my profile and change it to whatever you want.

JV
 
btw the major thing that annoys me at the moment is that my old password doesn't work on the new site and although I've requested a new password twice the emails have not appeared.

Sent from my GT-I9100 using AustFreqFly

I've had the same issues. I both rang and e-mailed Rydges to cmplain.

Got an e-mail this morning = the missing points cannot be posted until the new website is up and running (about another two weeks). Also password: need to request to reset it and then go to my profile and change it to whatever you want.

JV

I had the same issue this morning. What's the cr*p about CS looking at it within 24 hours and responding. Every other program sends an email within a minute?? Seriously they have lost me
 
I had the same issue this morning. What's the cr*p about CS looking at it within 24 hours and responding. Every other program sends an email within a minute?? Seriously they have lost me

Used the assistance option and chose technical support. Took a week for them to respond roughly but they sorted out my issue.

Sent from my GT-I9100 using AustFreqFly
 
Sponsored Post

Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

They must have been reading this thread, Discussion Topic or my email (or all three). I've already got a response, re-setting my password :eek: (an hour and three quarters - must be a record).
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Status
Not open for further replies.

Enhance your AFF viewing experience!!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..

Recent Posts

Currently Active Users

Back
Top