Reduced seat selection when managing a booking whilst not logged in

[simongr]

Hi all

As part of the booking process my PA uses the manage my booking function to pick my seats. Odd thing happened today - she went in and picked seats - I saw some were a couple of rows back so logged in to check myself (equipment type questions etc.). When I logged in I was able to pick front row of whY in every case and she had only been able to see WP seats - i.e. second row back on the 763.

Is this normal?

Cheers

S

 

[serfty]

I tried without logging on and saw WP type availability for a domestic flight booking I have.

I then logged on to an NB account and there was no difference.

Finally, logged out of that and tried again and still saw WP type availability.

Maybe it was a short term glitch? Have you tried again (without logging on)?

 

[simongr]

She will show me what availability she has when the next booking is done. I will then log in and compare it.