Reduced AMEX earn rates from April 2019

[David L]

After enquiring twice and being told no, I finally received a letter on Friday saying my points would be doubled! I hold Edge/Explorer/Platinum Charge.

Shame I didn't get this letter before I transferred 2,000,000 to Qantas for the 45% bonus.
Will preserve whatever I can build up before April though.

 

[kooky]

After enquiring twice and being told no, I finally received a letter on Friday saying my points would be doubled! I hold Edge/Explorer/Platinum Charge.

Did you already receive letters for the cards, and was this a separate letter? Or was this part of the charge letter?

 

[David L]

Did you already receive letters for the cards, and was this a separate letter? Or was this part of the charge letter?

I actually got a letter saying there would be no doubling. So this is just a subsequent letter with the exact wording with the doubling included.

 

[SOPOOR]

I actually got a letter saying there would be no doubling. So this is just a subsequent letter with the exact wording with the doubling included.

Wait a minute...

So you go the no double letter, called twice and got told no double, and then randomly received a double letter?

 

[David L]

Wait a minute...

So you go the no double letter, called twice and got told no double, and then randomly received a double letter?

That is correct. The second letter is dated 14 December. I ditched the old letter out of anger...

 

[SOPOOR]

That is correct. The second letter is dated 14 December. I ditched the old letter out of anger...

All i can say is,
That's a new one!

 

[potm]

It was probably a letter for another card that isn’t the charge?

 

[DC3]

It was probably a letter for another card that isn’t the charge?

I hope not. My letters have clearly stated which card Amex is referring to.

 

[andye]

Weve had 4 letters. The only primary that has mentioned doubling is the Charge (which arrived number 3) despite the Edge being linked. I haven't received a letter about the Reserve which is also linked.

 

[bobbinbrisco]

After enquiring twice and being told no, I finally received a letter on Friday saying my points would be doubled! I hold Edge/Explorer/Platinum Charge.

Shame I didn't get this letter before I transferred 2,000,000 to Qantas for the 45% bonus.
Will preserve whatever I can build up before April though.

how long have you had the charge card?

 

[Revolutionary String]

I received a letter saying that the changes for the earn rate/transfer rate would be delayed for me until July due to me only recently getting an Explorer card. Interesting to see that Amex is, in some circumstances, actually being relatively considerate.

 

[albyd]

I agree, whilst none of us are excited by what's happened, Amex have handled this as 'fairly' as they could by giving us a long lead time/notice before the changes come into effect. Contrast that to some bad actors like Citi who unilaterally devalued without giving any notice before backing down and giving us 30 days.

 

[andyyle]

online chatted to amex today for some other issues. double checked on my doubling of points with my explorer (i had previously been offered this when i tried cancelling on the phone). she confirmed this, gave me reference, and said that whatever i earn up to april 15, will be doubled on june 15.

 

[60spud]

What is your monthly spend roughly

 

[David L]

how long have you had the charge card?

Not long. About three months. But before the date the changes were announced.

Monthly spend about $50-100k. Business spend.

 

[60spud]

I have edge/westpac altitude black and DJs black spending around 9k a month but nothing for me yet

 

[andyyle]

Not long. About three months. But before the date the changes were announced.

Monthly spend about $50-100k. Business spend.

I have edge/westpac altitude black and DJs black spending around 9k a month but nothing for me yet

geez every here spends so much compared to me. ive been lucky af. i put through 1-1.5k a month on my explorer and got the offer....

i havent touched my qantas premium amex for a long time. called to cancel, got 100k bonus to stay. called again 3 months later to cancel for real. got offered another 100k.

ive been real lucky i guess.

 

[daft009]

geez every here spends so much compared to me. ive been lucky af. i put through 1-1.5k a month on my explorer and got the offer....

i havent touched my qantas premium amex for a long time. called to cancel, got 100k bonus to stay. called again 3 months later to cancel for real. got offered another 100k.

ive been real lucky i guess.

Haven't you been an Amex customer for 20yrs?

 

[andyyle]

Haven't you been an Amex customer for 20yrs?

huh ? 20 years ? where'd you get that lol. ive been with amex for 2 years

 

[daft009]

huh ? 20 years ? where'd you get that lol. ive been with amex for 2 years

Oh that's good then. I'll keep my hope alive then. Must have mixed you up with someone else.

I'm just over 2yrs, since explorer launch