Redeeming Qantas Vouchers

Status
Not open for further replies.

pope0078

Newbie
Joined
Dec 30, 2014
Messages
2
Points
0
Hi,

I am new here! Great site lots of info! My question is that I cancelled a flight back in July last year from ADL - BNE for family reasons. Anyway had a voucher for $863 to use for my partner and I who was on the original booking. We had a chat today and figured we had some time coming up and would book a flight to Sydney return using the voucher. All good had a look at flights $160 each way, awesome comes under the voucher value. Then went through my booking to book it and the prices all jumped to $235 each way per person.... So now for the same flights it's going to cost 300 dollars more... Why did they do this? Is there a way to get the original pricing? Any help or suggestions would be really appreciated as I don't particularly want to pay out more...

Cheers
 

DeKa

Established Member
Joined
Oct 26, 2008
Messages
2,397
Points
475
Qantas
Gold
Virgin
Red
The difference will be the change fee. It's applied at the time of rebooking, not at the time of turning the original booking into a voucher.
 

mannej

Senior Member
Joined
Mar 16, 2009
Messages
9,876
Solutions
5
Points
1,000
The difference will be the change fee. It's applied at the time of rebooking, not at the time of turning the original booking into a voucher.

I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.
 
We've Increased Our Flying to 30 Destinations Across Australia. Book With Us Today. Change Your Flight, Fee-Free and As Often As You Like for Travel up to 30 Apr 22*. Contactless Check-in. Special Safety Protocols. New Cleaning Practices. Online Check-in.

AFF Supporters can remove this and all advertisements

pope0078

Newbie
Joined
Dec 30, 2014
Messages
2
Points
0
Thanks! - am I able to use my FF points to cover the gap? Or do I need to pay - probably cheaper to pay with $??


I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.
 

DeKa

Established Member
Joined
Oct 26, 2008
Messages
2,397
Points
475
Qantas
Gold
Virgin
Red
I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.

I think you may be right.
OP this means if you had say a saver fare before you cannot book a red e deal now.

Thanks! - am I able to use my FF points to cover the gap? Or do I need to pay - probably cheaper to pay with $??

Cash...
 
Status
Not open for further replies.

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top