Redeeming Qantas Vouchers

[pope0078]

Hi,

I am new here! Great site lots of info! My question is that I cancelled a flight back in July last year from ADL - BNE for family reasons. Anyway had a voucher for $863 to use for my partner and I who was on the original booking. We had a chat today and figured we had some time coming up and would book a flight to Sydney return using the voucher. All good had a look at flights $160 each way, awesome comes under the voucher value. Then went through my booking to book it and the prices all jumped to $235 each way per person.... So now for the same flights it's going to cost 300 dollars more... Why did they do this? Is there a way to get the original pricing? Any help or suggestions would be really appreciated as I don't particularly want to pay out more...

Cheers

 

[DeKa]

The difference will be the change fee. It's applied at the time of rebooking, not at the time of turning the original booking into a voucher.

 

[mannej]

The difference will be the change fee. It's applied at the time of rebooking, not at the time of turning the original booking into a voucher.

I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.

 

[pope0078]

Thanks! - am I able to use my FF points to cover the gap? Or do I need to pay - probably cheaper to pay with $??

I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.

 

[DeKa]

I also believe that using a credit, you can only purchase a fare bucket that is the original fare or higher. Hence why they can't see the cheaper fares available online.

That is my memory, but it could be a tad hazy.

I think you may be right.
OP this means if you had say a saver fare before you cannot book a red e deal now.

Thanks! - am I able to use my FF points to cover the gap? Or do I need to pay - probably cheaper to pay with $??

Cash...