*** spoiler alert - looks away now if you haven't seen this week's episode ***
Bit of a mixed bag this latest episode. The cat story... OMG so boring. Had to fast forward through that.
The QF93 delay... interesting spin on it. It was trying to show how great QF is at managing IRROPS, but failed to address the issue of why there wasn't a spare part in Melbourne. On the one hand one guy was saying the flight would be delayed overnight (QF managed to prove him wrong), but on the other it showed a complete disconnect in communications... the pilot was called in to give a departure time and said he couldn't foresee any additional delays. Except he completely ignored crew hours which caused another delay.
In the end, several clips of passengers boarding being ever so grateful that the plane was safe. Not that there wasn't a spare part. Not that they were delayed 5+ hours. Not that they didn't receive any compensation (that we saw). Just that QF was wonderful for having a safe plane. If this had been the EU or US... pax would have either had $1000 in their pocket, or been on their way on another carrier.
Without a compensation regime along the lines of EU261 there seems to be little incentive for airlines in Australia to have things such as spare parts at major ports. Maintenance issues are a routine part of airline operations.