Quick question on Itnl upgrades

Discussion in 'Qantas Frequent Flyer Program' started by AnonymousCoward, Jun 20, 2007.

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  1. AnonymousCoward

    AnonymousCoward Established Member

    Dec 5, 2005
    3,199
    2,461
    Sydney, Singapore
    Hi,

    I've requested an upgrade for a SYD/WLG flight. As normal, I can see that I've been "waitlisted" for the upgrade - but no confirmation yet.

    But, my economy ticket is showing as "cancelled" with a warning at the top of the screen saying that the carrier has cancelled this flight:

    "Please note that the Airline has cancelled one or more of your selected flights. No ticket can be issued for this reservation. Please modify your reservation, or contact your travel agent for further information. (9115)"

    Is that normal? I can't remember this every showing up before. The flight (QF47) is still bookable via the QANTAS website from what I can tell.

    Should I be worried? Or should I be expecting an upgrade? :)

    TIA
     

  2. simongr

    simongr Enthusiast

    Jul 10, 2006
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    I got that recently before I went to Asia. It happened when they were ticketing the flight and had a waitlisted element. They have to cancel the whole flight, ticket it and then reinstate the waitlist (so I was told when I had a cash waitlist).
     
  3. NM

    NM
    Moderator

    Aug 27, 2004
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    Is the flight less than 24 hours away? International upgrade waitlists are not processed until less than 24 hours before departure.

    I suggest you follow the advice on the screen and contact your travel agent or the airline and ask about it.
     
  4. AnonymousCoward

    AnonymousCoward Established Member

    Dec 5, 2005
    3,199
    2,461
    Sydney, Singapore
    It's tomorrow morning (QF47, departing 9:10 AM)

    Since our corporate TA doesn't give us prices much better than what's on the QANTAS website (except on actual Y fares) I just booked it online.

    The flight can still be booked online (by the looks of it - I got all the way up to putting in my CC details), and the other times QANTAS has cancelled flights I've usually got a call from QANTAS.

    Which is why I'm wondering what's going on...
     
  5. NM

    NM
    Moderator

    Aug 27, 2004
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    Well why not pick up the phone and call Qantas and ask them since they will be able to give you the definitive answer.
     
  6. AnonymousCoward

    AnonymousCoward Established Member

    Dec 5, 2005
    3,199
    2,461
    Sydney, Singapore
    Well, I would have but I was on a conference call at the time and browsing the web at the same time.

    Anyway, by the time the con call ended, everything seems to fixed itself up. Upgrade came through. So maybe this is part of the process for JetConnect operated flights?
     
  7. simongr

    simongr Enthusiast

    Jul 10, 2006
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    Did the upgrade come through?
     
  8. serfty

    Moderator

    Nov 16, 2004
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    Actually, it's pretty standard when Qantas FF international upgrades are being processed.

    Firstly you get a 'waitlisted' business class segment appearing. Then if your Upgrade comes through your original WHY segment get cancelled and you Business class segment gets confirmed - oh, and a large swag of points are removed from the FFer's account.

    You must have been looking "mid process". (Interesting timing for a 9am flight ... most of mine have been evening flights and for those the process generally occurs around 9am.
     
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