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Quick question on Itnl upgrades

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AnonymousCoward

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Hi,

I've requested an upgrade for a SYD/WLG flight. As normal, I can see that I've been "waitlisted" for the upgrade - but no confirmation yet.

But, my economy ticket is showing as "cancelled" with a warning at the top of the screen saying that the carrier has cancelled this flight:

"Please note that the Airline has cancelled one or more of your selected flights. No ticket can be issued for this reservation. Please modify your reservation, or contact your travel agent for further information. (9115)"

Is that normal? I can't remember this every showing up before. The flight (QF47) is still bookable via the QANTAS website from what I can tell.

Should I be worried? Or should I be expecting an upgrade? :)

TIA
 

simongr

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I got that recently before I went to Asia. It happened when they were ticketing the flight and had a waitlisted element. They have to cancel the whole flight, ticket it and then reinstate the waitlist (so I was told when I had a cash waitlist).
 

NM

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AnonymousCoward said:
Should I be worried? Or should I be expecting an upgrade? :)
Is the flight less than 24 hours away? International upgrade waitlists are not processed until less than 24 hours before departure.

I suggest you follow the advice on the screen and contact your travel agent or the airline and ask about it.
 

AnonymousCoward

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NM said:
Is the flight less than 24 hours away? International upgrade waitlists are not processed until less than 24 hours before departure.
It's tomorrow morning (QF47, departing 9:10 AM)

Since our corporate TA doesn't give us prices much better than what's on the QANTAS website (except on actual Y fares) I just booked it online.

The flight can still be booked online (by the looks of it - I got all the way up to putting in my CC details), and the other times QANTAS has cancelled flights I've usually got a call from QANTAS.

Which is why I'm wondering what's going on...
 

NM

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AnonymousCoward said:
Which is why I'm wondering what's going on...
Well why not pick up the phone and call Qantas and ask them since they will be able to give you the definitive answer.
 

AnonymousCoward

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NM said:
Well why not pick up the phone and call Qantas and ask them since they will be able to give you the definitive answer.
Well, I would have but I was on a conference call at the time and browsing the web at the same time.

Anyway, by the time the con call ended, everything seems to fixed itself up. Upgrade came through. So maybe this is part of the process for JetConnect operated flights?
 

serfty

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AnonymousCoward said:
... So maybe this is part of the process for JetConnect operated flights?
Actually, it's pretty standard when Qantas FF international upgrades are being processed.

Firstly you get a 'waitlisted' business class segment appearing. Then if your Upgrade comes through your original WHY segment get cancelled and you Business class segment gets confirmed - oh, and a large swag of points are removed from the FFer's account.

You must have been looking "mid process". (Interesting timing for a 9am flight ... most of mine have been evening flights and for those the process generally occurs around 9am.
 
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