It's not, but there was a first time for all of us, and even though I have done it many times I have never clicked on the "Express Checkout" option so I didn't know it wouldn't give you any opportunity to enter a different PAX name! So I have learned something from the OP.I book flights for family members using my points all the time. It's not rocket science.
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Ditto, had the same problem with husbands reward flight back from HNL with FJ. Managed to get thru with no problems tho, they did not notice the extra J in his middle name.Mine was an international reward flight and wasn’t able to change my name. Operator just couldn’t seem to do it.
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