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Question on First Hosts

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Anytime we have travelled First out of Australia over the last x number of years we have been phoned by the First Host the day before - mainly to book the spa, but they always ask if there is anything we need assistance with. No Spa this time as it is an evening flight, but kept my phone next to me today but no phone call. We are flying out of Australia on Emirates metal, but Qantas code share - booked on Qantas site, money paid to Qantas. Don't really need a phonecall, but wondered why one didn't happen. I came up with a few reasons

- they don't bother because it is Emirates metal
- It is a Sunday and they don't work on Sundays
- No spa so don't bother with a phonecall

I am sure the experienced flyers on here know the answer - perhaps you can enlighten me. :)
 

ftm

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It only seems to happen for QF operated flights. Have 100% received calls for QF flights, and 100% not received any when flying on codeshares!
 
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It only seems to happen for QF operated flights. Have 100% received calls for QF flights, and 100% not received any when flying on codeshares!
That was what I was leaning towards - however I have paid the same money as if I had chosen QF1 and I am theoretically in Qantas First, so I would have thoughts the benefits of Qantas First should apply - no issue this time as no Spa appointments to book but I would have been a bit miffed if I couldn't book my Spa treatment - if Red Roo reads this maybe they could clarify - or I might even e-mail a question when I get back. Haven't traveled EK before so looking forward to trying and seeing if it is worth being Qantas First Minus when booking a code share :)
 

ftm

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That was what I was leaning towards - however I have paid the same money as if I had chosen QF1 and I am theoretically in Qantas First, so I would have thoughts the benefits of Qantas First should apply - no issue this time as no Spa appointments to book but I would have been a bit miffed if I couldn't book my Spa treatment - if Red Roo reads this maybe they could clarify - or I might even e-mail a question when I get back. Haven't traveled EK before so looking forward to trying and seeing if it is worth being Qantas First Minus when booking a code share :)
I totally agree and was surprised the first time we flew EK on the codeshare and didn't get the call.

Enjoy the EK experience. Love the doors. And the heated bathroom floor!

Check in seem to try and direct you to the EK lounge at SYD, but obviously you don't do that :)
 
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I totally agree and was surprised the first time we flew EK on the codeshare and didn't get the call.

Enjoy the EK experience. Love the doors. And the heated bathroom floor!

Check in seem to try and direct you to the EK lounge at SYD, but obviously you don't do that :)
Sounds good - heated floor! We are checking in in Canberra but I wouldn't be distracted from Qantas' lovely lounge anyway!
 
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Booking a Qantas codeshare is definitely a first minus experience - normally when arriving at the lounge the first host greets you, takes your boarding passes and escorts you in and calls you when the flight is called. Flying Qantas F minus, no first host, asked for plat card by girl at desk, presumably so she could work out if we should be allowed in, no escort in and no boarding passes taken. Is Qantas actually working hard to alienate long time customers or does it just come naturally?
 
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