QFF Platinum requesting release of extra Classic Reward seats?

[jimmy hutspah]

I actually don’t think this would be helpful. Too many nuances of fare buckets available and alternative dates/ routes etc for QF IT to ever get a sensible solution.

Yea maybe a pipe dream an IT solution. I just get so frustrated spending an hour or two every time trying to do it via the 13 number. Maybe if they could guarantee an actual Premium operator for WP and above would alleviate that. I don’t call that much but in the last 5 years I reckon I only get Hobart 1 out of every 10-15 calls.

 

[DAC1]

Source?

Wait and see…

 

[levelnine]

Source?

It's not yet public. I'll share more once it is.

 

[elanshin]

Yea maybe a pipe dream an IT solution. I just get so frustrated spending an hour or two every time trying to do it via the 13 number. Maybe if they could guarantee an actual Premium operator for WP and above would alleviate that. I don’t call that much but in the last 5 years I reckon I only get Hobart 1 out of every 10-15 calls.

I've found south Africa to be adequate these days. Its pretty clear they got a lot more training and power to do stuff iver the last couple of years.

They're not perfect nor are they (typically) as good as the Aussie teams, but for platinum requests they're usually more than capable of that.