QF Tell us your thoughts email campaign

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Sdtravel

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So i got an email this morning from QF asking me what i thought about QFF. Anyone else get one?

At first i was like score they might actually be listening and looking for honest feedback on what I think. But not it seems to be about payments though and not in general.
There probably isnt an option to tell them what we think of other aspects of the QFF program. Havent done the whole thing though so who knows.

Dear SDTRAVEL,
We're always working to improve the Qantas Frequent Flyer program and an important part of this is understanding what our members think.

To help us with this, we'd appreciate 10 to 15 minutes of your time to tell us about your payment habits when travelling.


Millward Brown has been commissioned to help Qantas Frequent Flyer undertake this confidential survey.


To thank you for your time, all survey respondents will have the chance to win one of three $1,000 Qantas Cash prizes*.
Start the survey
Thank you for your time and good luck in the prize draw.




Yours sincerely,


The Qantas Frequent Flyer Team
 
I think I got the same one.
It's all about payment methods with a focus towards cards in general and QF Cash in detail towards the end.
 
Gave up responding to any QF feedback/surveys after the infamous waste of time a few years back when you would spend 10 mins only to find that you didn't fit their target audience and the survey abruptly ended.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Can you imagine the deluge of bollocking they would get if they opened the whole operation up to a general email piss and moan??? :)
 
Received Qantas Cash survey.

Some good questions but there was no insight as to what they might do to improve the product.

I was highly critical, and rightly so, given it's one of the worst value propositions for intl travelers.
 
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