QF Platinum Loyalty Bonus Scam

[Kingsfield]

Just amassed 2518 status credits and intended to gift Gold to a friend, only to discover bonus status credits earned through double status credit offers don't count. There's no mention of that in Qantas' general Platinum Benefits info, only that you need 2400 status credits credits, which must be earned on eligible QF and Jetstar flights (the same wording used with double status credit offers). What a scam! Who else has encountered this and did you have any luck 'appealing' the ruling? I'll be heading to the Consumer Affairs if they don't honour the offer...

 

[blackcat20]

Just amassed 2518 status credits and intended to gift Gold to a friend, only to discover bonus status credits earned through double status credit offers don't count. There's no mention of that in Qantas' general Platinum Benefits info, only that you need 2400 status credits credits, which must be earned on eligible QF and Jetstar flights (the same wording used with double status credit offers). What a scam! Who else has encountered this and did you have any luck 'appealing' the ruling? I'll be heading to the Consumer Affairs if they don't honour the offer...

It's been that way for years.

 

[markis10]

discover bonus status credits earned through double status credit offers don't count. There's no mention of that in Qantas' general Platinum Benefits info, I'll be heading to the Consumer Affairs if they don't honour the offer...

You obviously didn’t read the terms and conditions of the offer in the email and on the activation landing page, ie

Bonus Status Credits earned from this offer do not count towards Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward and Status Accelerator/Challenge earn requirements

 

[Corporate Drone 44]

Yeah as above it has always been one of the terms of the DSC offers. You can see your count if you log in via the web (not the phone app) and check status activity under the status drop down menu.

 

[aurora_b]

From the DSC T&C:

Bonus Status Credits earned from this offer do not count towards Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward and Status Accelerator/Challenge earn requirements.