- Joined
- Jun 1, 2014
- Posts
- 5,331
I'm an SG. My SCs reset to zero on 1 April. In July I traveled several sectors in J, including a couple of international sectors which got me to the PS requal target of 250SC and then to requal SG 600SC just a couple of weeks later.
Previously I've received a single use lounge pass when passing 250SC but that didn't happen this time. I remember reading somewhere on AFF that if you hit SG too quickly after passing PS the QF system doesn't generate the congratulations letter and lounge pass.
I called QF today to ask about what I believe is a missing lounge pass. A CS agent claiming 18 years experience told me I'm wrong and this has never been the case. She says if you're SG your requal target is SG and passing 250SC is irrelevant as you already have lounge access.
Is my understanding incorrect, or do I need to call again and try for a different CS agent?
Anyone with experience in a similar scenario?
Previously I've received a single use lounge pass when passing 250SC but that didn't happen this time. I remember reading somewhere on AFF that if you hit SG too quickly after passing PS the QF system doesn't generate the congratulations letter and lounge pass.
I called QF today to ask about what I believe is a missing lounge pass. A CS agent claiming 18 years experience told me I'm wrong and this has never been the case. She says if you're SG your requal target is SG and passing 250SC is irrelevant as you already have lounge access.
Is my understanding incorrect, or do I need to call again and try for a different CS agent?
Anyone with experience in a similar scenario?
