QF flight cancellation resulting in less SC earning

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RedSMS

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Hi all,
I was due to fly out this morning on QF(I can't remember what)1130AM MEL-SYD (DE) 10 Status Credits and SYD-CNS (DE) 15 Status Credits
I was informed literally an hour ago that MEL-SYD flight was cancelled and now as a result I have to catch QF614 at 11:10AM MEL-BNE and QF1754 BNE-CNS (Qantaslink 717) seeing as the person picking me up from work is asleep and now have to fork out more money to catch a ride to the airport, AND considering that there is now 2X 2Hr 10 minute flights as opposed to 1X1hr (+-5 mins) and 1X3 3Hr (+- 10 mins) including the fact that i have less time on the ground in the lounge, Is it reasonable that I ask QF for the extra 5 Status Credits? As Mel-BNE (DE) is 15 and BNE-CNS (DE) is also 15, hence 5 less SC's? I know its only 5, but they all add up. As it stands with my bookings I am going to be 25 SC's short of gold, when in actual fact I could be 20 SC's short now.... IE a (DE) status run to SYD and back or ADL Hobart etc would be a cheaper option. Should I be bringing this up wih QF, especially since my overall trip is going to cost approx $70 more due to Uber?
Cheers
 

harvyk

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Don't know how you'd go with asking for Uber fares, but you can certainly put in a request for original routing credits for the missing SC's...
Just look at the QF website under Frequent Flyer / Claim Missing Points.
 

RedSMS

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Don't know how you'd go with asking for Uber fares, but you can certainly put in a request for original routing credits for the missing SC's...
Just look at the QF website under Frequent Flyer / Claim Missing Points.
How do I do that? Just spoke to them and woman told e I can get uber refunded...
 

Hvr

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For the flights ask for "original routing credit". Just list the PNR and original flight numbers and mention your flights were changed by Qantas. Nothing more. no story required. Qantas will know what has happened and should quickly fix it up.

Email to [email protected] is the best.
 

sudoer

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the person picking me up from work is asleep and now have to fork out more money to catch a ride to the airport, AND considering that there is now 2X 2Hr 10 minute flights as opposed to 1X1hr (+-5 mins) and 1X3 3Hr (+- 10 mins) including the fact that i have less time on the ground in the lounge

Leave this part out of your correspondence with QFF. It's irrelevant.
 

Pushka

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Hang on, you said your original flight had 10 SCs and 15 SCs meaning 25. The new one is 15 and 15 meaning 30. So you’re better off with your new flight?
Great pick up. Not sure, maybe OP is rattled with the early morning texts. I hate those 1am cancellation texts. Fries your brain.
OP if you’ve miscalculated then don’t contact Qantas and just wear the Uber. That’s a personal issue.
 
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calmelb

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Though if anyone is in a situation where you are getting less SCs, if you call Qantas/ Tweet them/ etc and ask for Original routing credit they will apply that for you, and usually whilst on the phone to you as well.
 

Pushka

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Though if anyone is in a situation where you are getting less SCs, if you call Qantas/ Tweet them/ etc and ask for Original routing credit they will apply that for you, and usually whilst on the phone to you as well.
Yes, I’ve found it’s better to call up. Email just sat there for over a week.
 

calmelb

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Yes, I’ve found it’s better to call up. Email just sat there for over a week.
I’ve found twitter is good for small issues though I know most on here don’t want to use it.
I tweeted them because a reward request wasn’t showing in my bookings, within an hour I had a copy of the booking in my email, they’re very efficient for small issues that you can’t be bothered calling for
 

Pushka

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I’ve found twitter is good for small issues though I know most on here don’t want to use it.
I tweeted them because a reward request wasn’t showing in my bookings, within an hour I had a copy of the booking in my email, they’re very efficient for small issues that you can’t be bothered calling for
I dislike and don’t use twitter generally but if there is an issue that’s when I use it. I’ve used it for Telstra, Qantas and Emirates.
 

calmelb

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I dislike and don’t use twitter generally but if there is an issue that’s when I use it. I’ve used it for Telstra, Qantas and Emirates.

My twitter profile is solely dedicated to tweeting at Microsoft, Qantas, Telstra, and a few others. I rarely use it otherwise and I’m a 20 year old ‘millennial’
 

Pushka

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My twitter profile is solely dedicated to tweeting at Microsoft, Qantas, Telstra, and a few others. I rarely use it otherwise and I’m a 20 year old ‘millennial’
At least I have the excuse of being an oldie! But I’ve heard that amongst young uns. Seems to be a middle age thing and ‘befores’ like you and ‘afters’ like me don’t bother with it.
 

Himeno

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My twitter profile is solely dedicated to tweeting at Microsoft, Qantas, Telstra, and a few others. I rarely use it otherwise and I’m a 20 year old ‘millennial’
I have 2 accounts. Only got my main account to talk to friends after they stopped using IM programs (such as MSN, AOL and ICQ). Only got the 2nd account so that I could have my main account private and use a public account to deal with businesses and other annoyances.
 

SeatBackForward

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I have 2 accounts. Only got my main account to talk to friends after they stopped using IM programs (such as MSN, AOL and ICQ). Only got the 2nd account so that I could have my main account private and use a public account to deal with businesses and other annoyances.

ICQ! Uh-oh haven't heard that for a while..let me just crank up winamp and check out the latest tunes on Netscape.
 
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