QF Call Centre Hobart

Status
Not open for further replies.

hazel

Member
Joined
Jul 31, 2009
Messages
179
Points
5
It appears that the promised jobs to the Hobart QF Call Centre won't be happening with reports that Hobart will become the "Premium" Call Centre and Auckland becoming the main Call Centre. The Tas Govt promised $10m in assistance and payroll tax relief to QF and if the reports are correct there will only be an additional 70 positions in HBA.

Qantas accused of sending more call-centre jobs overseas
 
Vinomofo is the best wine deals site on the planet. Good wines, real people and epic deals, without all the bowties and bs.

AFF Supporters can remove this and all advertisements

AMX001595_Travel-Insider_1100x260

Mattg

Enthusiast
Joined
Aug 21, 2011
Messages
10,062
Solutions
10
Points
1,335
Not a huge surprise really considering most companies have already had overseas call centres for years. I actually think Auckland isn't too bad a compromise - wages are a little bit lower (so cost savings are to be had) while the impact on customer service would be minimal.

That being said, I would prefer to speak to an Australian when phoning Qantas.
 
Status
Not open for further replies.
Top