Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

QF Call Centre Hobart

Status
Not open for further replies.

hazel

Member
Joined
Jul 31, 2009
Messages
179
Flights
My Map
It appears that the promised jobs to the Hobart QF Call Centre won't be happening with reports that Hobart will become the "Premium" Call Centre and Auckland becoming the main Call Centre. The Tas Govt promised $10m in assistance and payroll tax relief to QF and if the reports are correct there will only be an additional 70 positions in HBA.

Qantas accused of sending more call-centre jobs overseas
 

Mattg

Senior Member
Joined
Aug 21, 2011
Messages
9,603
Flights
My Map
Not a huge surprise really considering most companies have already had overseas call centres for years. I actually think Auckland isn't too bad a compromise - wages are a little bit lower (so cost savings are to be had) while the impact on customer service would be minimal.

That being said, I would prefer to speak to an Australian when phoning Qantas.
 
Get paid up to 25% in real cash from your everyday purchases from leading companies such as Virgin Australia, Booking.com, Woolworths, Coles, Apple, Microsoft and much more. Free to join and no catches!

Recommended by the Australian Frequent Flyer
Status
Not open for further replies.

Community Statistics

Threads
86,413
Messages
2,088,128
Members
53,792
Latest member
Dinozaz
Top