Qatar Airways status match to Virgin Australia | Page 12 | Australian Frequent Flyer
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Qatar Airways status match to Virgin Australia

petwatff

Newbie
Joined
Jun 4, 2017
Messages
5
Flights
My Map
I applied on the 18th and I'm still waiting to hear anything but some posts here provide some hope I may still receive something. I am starting to wonder though if its just a great ploy to gather a free database of emails and status levels of customers with competitor airlines/alliances for future targeted marketing and offers because I haven't read of many having success.
 

Nathant123

Member
Joined
May 31, 2016
Messages
161
Early this morning I received a second confirmation of the Velocity statement which they requested. It’s now under review so I guess we wait and see what happens. Based on the chart they provided in the promo it seemed they would match silver, gold and platinum members to their own equivalent. I guess as the previous poster suggested it could be a data gathering ploy however I’m sure they’re also banking on the fact that many of those receiving a match may not even get to use it much or at all based on the current circumstances.
 

GSP

Active Member
Joined
Jun 17, 2016
Messages
904
I applied on Monday the 18th and just received a notification that they could not open my attachments of my statements and to resent them (no mention of the 20th June)
 
Joined
Jan 19, 2011
Messages
125
Flights
My Map
On 18 May I sent a scan of my physical membership card and pdf versions of my activity from the website. On 23 May I received an email about a service request via the QR online service centre. The message there confirmed receipt of the scan of my membership card but asked for statements that show my full name, member number, and status (no deadline given). Emailed Velocity Gold and got a manually produced statement about a day and a half later which I then submitted to QR yesterday via the online service centre and email. Let's see how long it takes from here...
 

Kandy

Junior Member
Joined
May 20, 2018
Messages
28
I sent an email Mon 18th at around 2pm and have heard nothing back yet. 🤔
Anyone else still waiting from Monday? i heard murmurs of public holidays for them at the moment?
 

Infrequent traveller

Junior Member
Joined
May 23, 2020
Messages
29
I sent an email Mon 18th at around 2pm and have heard nothing back yet. 🤔
Anyone else still waiting from Monday? i heard murmurs of public holidays for them at the moment?
I sent in my email 1am last Tuesday and got a standard response (Request forwarded for processing) this Thursday. Still waiting for advice on status match outcome. However, I used my Krisflyer Gold for the status match application.

Good luck to us all 🤞
 

Stealthflyer

Member
Joined
Jun 15, 2019
Messages
301
Virgin
Platinum
I sent an email Mon 18th at around 2pm and have heard nothing back yet. 🤔
Anyone else still waiting from Monday? i heard murmurs of public holidays for them at the moment?
Maybe it's worth sending a follow up email.

I sent mine in Tuesday 19th and haven't heard a response. It's over the 10 days stated in the T&Cs.
 

shamatam

Junior Member
Joined
Aug 18, 2011
Messages
24
I sent an email Mon 18th at around 2pm and have heard nothing back yet. 🤔
Anyone else still waiting from Monday? i heard murmurs of public holidays for them at the moment?
My nephew sent his application in on MOnday 18th. I sent mine on Tuesday 19th.
Neither of us have had a response.
 

blankman

Intern
Joined
Jul 24, 2007
Messages
52
I applied on the 18th and received a response on the 28th saying my request is being reviewed.

I called Qatar Airways yesterday to see if there was any other update and was told they could see my request for a status match and that I'm showing as "pending platinum".

I was advised that my application is in a queue to have documents verified and once that is done the upgrade will be processed- most likely within the next 10 days.
 

Kandy

Junior Member
Joined
May 20, 2018
Messages
28
It sounds like everyone's applications will be processed in due course (the Qatar Airways website does say 20 days).

I think everyone needs to relax a little bit, it's not like most people need to use their new status benefits in the next few days. ;)
yes, just making sure it’s delay is normal and not that it hasn’t been received.

There was quite a few people that had responses early on who sent in up to Monday morning, but it looks like that’s where they’re up to at the moment with what everyone else has commented for VA.

I suppose that’s the great thing about forums, you can find a range of experiences and see if yours is somewhat within normal before needing to follow up (or panic about missing the boat 😉).
 

mitch_scott

Junior Member
Joined
May 19, 2020
Messages
14
I applied on the 18th and received a response on the 28th saying my request is being reviewed.

I called Qatar Airways yesterday to see if there was any other update and was told they could see my request for a status match and that I'm showing as "pending platinum".

I was advised that my application is in a queue to have documents verified and once that is done the upgrade will be processed- most likely within the next 10 days.
That’s brilliant news if they’re matching platinum for platinum
 

Big Fella

Junior Member
Joined
Jan 10, 2017
Messages
10
Sent in mine and my wife's on Tuesday around 10am and we both received the processing email Sunday around 1:30am. FYI we sent the screenshot of our activity account that had our names and velocity numbers.
 

Stealthflyer

Member
Joined
Jun 15, 2019
Messages
301
Virgin
Platinum
It sounds like everyone's applications will be processed in due course (the Qatar Airways website does say 20 days).

I think everyone needs to relax a little bit, it's not like most people need to use their new status benefits in the next few days. ;)
Good point. The further away the start date the better!
 

Bell21

Member
Joined
Jan 11, 2018
Messages
470
Sent in mine and my wife's on Tuesday around 10am and we both received the processing email Sunday around 1:30am. FYI we sent the screenshot of our activity account that had our names and velocity numbers.
I decided to proactively follow-up velocity and get statement which I subsequently sent to Qatar as figure they are likely to ask for it
 

Bell21

Member
Joined
Jan 11, 2018
Messages
470
On the positive assumption that a status match occurs, I was turning my attention to how I could maintain gold status --- am I correct in assuming that since qmiles can be selected when travelling on QF flights, including I believe domestic flights, qpoints accrue as well?

Also, if above assumption is correct, does anyone know what qpoints would accrue on aust domestic flights? (E.g. syd-melb)

It feels like a strange question but the q calculator is unhelpful in this regard.
 

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