Qatar Airways lounge access on award tickets

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My QR app has reinstated the new gold extension but oddly it hasn't done the same on my pc version. I prefer using the pc for searches and I'm especially keen to see where I can use the 40 Qcredits for an upgrade. Has anyone else experienced this issue and did you resolve it, if so how?
 
There was some issue when QR first unbundled lounge access from their cheaper Business fares and some lounge Agents misconstrued this as being also unbundled from Award business.

This was cleared up pretty quickly.
 
it appears Y fares upgraded with QCredits aren’t eligible for Al Sawfa either but don’t know if you can pay for access or not
I upgraded an economy fare to business using QCredits. When I enquired about access to the Al Safeway Lounge I was told No. I pleaded that the T&Cs stated the only two conditions to be met are that you must be Platinum AND must be flying at least business class. However there is apparently some unpublished position or clause somewhere which prevents access for QCredit upgraded tickets. Anyone able to chime with first hand experience?
 
I upgraded an economy fare to business using QCredits. When I enquired about access to the Al Safeway Lounge I was told No. I pleaded that the T&Cs stated the only two conditions to be met are that you must be Platinum AND must be flying at least business class. However there is apparently some unpublished position or clause somewhere which prevents access for QCredit upgraded tickets. Anyone able to chime with first hand experience?
That’s exactly what I’ve heard from others.
Not only that but the J flight must be marketed and operated by QR (RJ often has decent sales from DOH on QR metal)
 
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My QR app has reinstated the new gold extension but oddly it hasn't done the same on my pc version. I prefer using the pc for searches and I'm especially keen to see where I can use the 40 Qcredits for an upgrade. Has anyone else experienced this issue and did you resolve it, if so how?
An AU-DOH (or vv) upgrade is 39 Qcredits.
 
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