- Mar 26, 2017
It was suggested to me a while ago by the QF Staff, to have the Q tag up near the end as suggested, but also flip the tag over so the barcode was visible to the scanner. I've rarely had an issue with it reading the tag since.If you want to test if the Qtag works (after first scanning boarding pass to identify the pax about to use it) just put the Qtag on the rubber belt by itself closest to glass panel end of the auto bag drop. If it scans okay then reattach it to the bag.
The antenna that scans the chip inside the Qtag is actually underneath the rubber belt closest to the glass panel. The scanners that are visible with the infrared rays only read the barcodes on the paper bagtags.
Sometimes if the suitcase is quite large it's difficult to scan the Qtag if it's some distance from the belt eg on the side handle of the suitcase or top handle of the suitcase if it's pointing towards the injector belt instead of towards the glass panel.
Same here, Canberra is the only place I've had 'issues'.Once while checking in MrsK's bag, it read the tag, started on its way down the belt to the main luggage belt, but stopped, reversed it back out and declared that it had been rejected. That had even the QF Staff laughing.Interesting - I live in CBR and most of my problems have been in CBR - I mean problems with Q Tags so maybe it's something to do with the scanners here.