Qantas Status Credit Question

[Keelan]

Hello, first time poster here.

Quick question, can anyone tell me how anniversary dates and Status Credits work?

My anniversary date is in November 2013. If I was to obtain silver in say, February or July 2013 for example, would I then keep silver until my anniversary date in November 2014?

I am just confused, as it says status credits reset on anniversary date, but also that a new obtain status credit will last at least 12 months. So does it always rest on anniversary date, or would it reset in 12 months from the date of obtaining new status credit?

Cheers for any advice!

 

[Shelf]

You would be a silver member until November 2014

 

[Heleigh]

It is base on your anniversary - so yes you'll have silver till November, 2014

 

[Hvr]

And hopefully you'll have attained gold to enjoy even more.

 

[moa999]

And if you go on from Feb 2013 to acquire the additional credits to get to gold in say Aug 2013, then that status would also expire in Nov 2014.

Virgin is slightly different as it has a rolling twelve month concept on initial gain of status.

 

[Keelan]

You would be a silver member until November 2014

Thanks all - much appreciated. So I would be silver until November 2014 but in November 2013 status credits would reset to 0 - and I would need to start earning retain status points for between November 2013 to November 2014?
So in some ways (unless you would reach gold etc - the status credits earned between obtain silver in say July 2013 and November 2013 are semi useless as they would not go towards your retain between November 2013 And November 2014?

 

[moa999]

Correct.
Semi-useless apart from counting towards Lifetime Status and any Loyalty Bonuses

 

[Deleted member]

So get flying

 

[hobo]

What an absolutely stupid concept!

I joined QFF years ago but haven't flown them much. Virgin has been my weapon of choice.

So as of last year i've flown Qantas more - and when I logged in today to check my account - I realised all the credits I had earnt last year, including as recently as December - had expired in February. So those credits had a total life of 2 months. What a joke.

The Virgin system is far better with the rolling 12 month life.

Can't believe more isn't made of this. I'm due for a flight later tonight, and that will be the last time I choose Qantas. It's no wonder Qantas is struggling.

 

[moa999]

Most airline systems are more like Qantas. Both have advantages and disadvantages

The Qantas system is simpler to understand.
The date is set in stone and at that point the credits zero out.
Every flight you take will add to your SC during the year.

While I agree the Virgin system appears fairer, it is complex.
You take a flight today and think your getting closer to the target, but your 12-mth total goes down (as flights roll off)
Much more difficult to remember flights you took 12 months ago.
The Virgin system also reverts to a locked in 12-mth clock once you qualify at a level, but still uses a rolling 12-mth for the next level - which causes great confusion.

 

[sydflyer]

What an absolutely stupid concept!

I joined QFF years ago but haven't flown them much. Virgin has been my weapon of choice.

So as of last year i've flown Qantas more - and when I logged in today to check my account - I realised all the credits I had earnt last year, including as recently as December - had expired in February. So those credits had a total life of 2 months. What a joke.

The Virgin system is far better with the rolling 12 month life.

Can't believe more isn't made of this. I'm due for a flight later tonight, and that will be the last time I choose Qantas. It's no wonder Qantas is struggling.

I wouldn't characterise the program as stupid. And the parameters are explained clearly on the relevant section of the website. I don't think it's fair for members to blame Qantas for their own failure to read and make sure they understand the basic information about a program that they voluntarily signed up to.

 

[oz_mark]

What an absolutely stupid concept!

I joined QFF years ago but haven't flown them much. Virgin has been my weapon of choice.

Swings and roundabouts. There's arguments for and against each way.

Ask people about the Virgin black hole when there are delayed postings!

 

[hobo]

Most airline systems are more like Qantas. Both have advantages and disadvantages

The Qantas system is simpler to understand.
The date is set in stone and at that point the credits zero out.
Every flight you take will add to your SC during the year.

While I agree the Virgin system appears fairer, it is complex.
You take a flight today and think your getting closer to the target, but your 12-mth total goes down (as flights roll off)
Much more difficult to remember flights you took 12 months ago.
The Virgin system also reverts to a locked in 12-mth clock once you qualify at a level, but still uses a rolling 12-mth for the next level - which causes great confusion.

Definitely easier to understand the Qantas system - however it also means that SC's could be 2 days old and get binned. A total waste of credits.

The Virgin system is a little more confusing to understand - but I feel it's more fair. If I earn SC's, I can keep them for 12 months.

 

[hobo]

I wouldn't characterise the program as stupid. And the parameters are explained clearly on the relevant section of the website. I don't think it's fair for members to blame Qantas for their own failure to read and make sure they understand the basic information about a program that they voluntarily signed up to.

Your post would be far more relevant if I was blaming Qantas and expecting them to refund my points. I am entitled to comment on the way their FF program works - that's the whole point of the forum. I am commenting on the parameter's they have set, and comparing them to another program.

 

[hobo]

Swings and roundabouts. There's arguments for and against each way.

Ask people about the Virgin black hole when there are delayed postings!

Well aware of it - however the new system (after ironing out the hiccups) appears to be much better. SC's have been credited extremely quickly lately.

 

[love_the_life]

Your post would be far more relevant if I was blaming Qantas and expecting them to refund my points. I am entitled to comment on the way their FF program works - that's the whole point of the forum. I am commenting on the parameter's they have set, and comparing them to another program.

That may be true but your view is that the way the QFF program handles its SCs is stupid in comparison to VA. Many programs (not just QFF) work this way. You may not agree but that's the breaks. Rather than the word 'stupid' with all its connotations it perhaps would have been better to say something like 'VA's rolling SCs is IMO preferable to QF'.

 

[ncairns]

I am entitled to comment on the way their FF program works - that's the whole point of the forum.

Yes you are, but expect others to comment back.

That may be true but your view is that the way the QFF program handles its SCs is stupid in comparison to VA. Many programs (not just QFF) work this way. You may not agree but that's the breaks. Rather than the word 'stupid' with all its connotations it perhaps would have been better to say something like 'VA's rolling SCs is IMO preferable to QF'.

Well said

 

[hobo]

Yes you are, but expect others to comment back.

Of course - but the context of the response was more suited to someone that had lost their SC's, and was complaining to Qantas expecting them to return the SC's because they had not read the T&C's.

Losing my SC's unexpectedly was what triggered my post - however I'm not for one moment suggesting that I deserve to have those points back - or that Qantas should give them to me.

Well said

If we're being politically correct -then yes, I should have worded my statement as suggested.

Anyway - in my mind, earning a SC and losing it a few days later due to an arbitrary anniversary date is a big waste. As has been pointed out, a number of other FF programs do the same thing. That's not to suggest it's the best way to do things, but indeed it does make things nice and simple.

I'd rather have better value for money, ensuring that every single SC I earn has a full 12 months life, but each to their own. Freedom of choice!

I'll stick with Virgin, as I much prefer their methodology.

 

[Must...Fly!]

I much prefer QFs system. Much simpler to understand and allows for easy forward planning to get qualifying/retain levels.

 

[Hvr]

I much prefer QFs system. Much simpler to understand and allows for easy forward planning to get qualifying/retain levels.

Agree, and it also allows for cyclical flying patterns in a 12 month period to be captured. I have previously done a lot of flying at the start of my membership year, retained my level and then in the new membership year been forced to wait until the latter part of the year to get enough flights up to requalify. Qantas suits me in this regard.