Qantas Schedule Change

[mx838383]

Hi guys, I've got a CX reward flight on a multi city itinerary booked through with QFF points. Schedule change notification came through for the last leg of the multi city. No change to flight number or departure time but arrival time extended by 10 mins. I've accepted the changes and new email came through showing same e-ticket number and the new time change. I checked Rj and it seems to show new flight arrival time and same e-ticket number. Am I safe to assume in this case no reticketing is required ? Thanks in advance.

 

[serfty]

Hi guys, I've got a CX reward flight on a multi city itinerary booked through with QFF points. Schedule change notification came through for the last leg of the multi city. No change to flight number or departure time but arrival time extended by 10 mins. I've accepted the changes and new email came through showing same e-ticket number and the new time change. I checked Rj and it seems to show new flight arrival time and same e-ticket number. Am I safe to assume in this case no reticketing is required ? Thanks in advance.

That should be fine assuming it is a "revaldation" being apparently a strait forward time change.

 

[Ecco]

Was booked on QF4 AKL-SYD tomorrow Wednesday 6/5 ,It’s the connecting flight with JFK-AKL. Got a notification at 3pm today that the flight has been moved to Thursday 7/5 some 26 hours later.
Does anyone know what the status is with regards to claim for delay costs when this happens?

inconvenient hearing that late, also I was booked on J via AS miles , had to scramble around and book a qf points flight at greatly inflated number of points compared to AS. but AS showing no availability..
This must be related to the load factor not justifying the fuel cost.
Somewhat apprehensive about a big trip to Europe planned in June if this sort of thing is going to happen down the track.

 

[MEL_Traveller]

Was booked on QF4 AKL-SYD tomorrow Wednesday 6/5 ,It’s the connecting flight with JFK-AKL. Got a notification at 3pm today that the flight has been moved to Thursday 7/5 some 26 hours later.
Does anyone know what the status is with regards to claim for delay costs when this happens?

inconvenient hearing that late, also I was booked on J via AS miles , had to scramble around and book a qf points flight at greatly inflated number of points compared to AS. but AS showing no availability..
This must be related to the load factor not justifying the fuel cost.
Somewhat apprehensive about a big trip to Europe planned in June if this sort of thing is going to happen down the track.

If QF moved the flight by 26 hours they would have reaccommodated you on another one of their services. This would NOT be dependent on award availability… they would have just moved you to any other Qantas flight with business class available. No need for you to have cancelled the AS J booking, or use your own points for a QFFF seat.

This is outlined in the Qantas contract of carriage.

The system would have automatically rebooked you, but an agent would have manually overridden that.

Same thing for June… no need for you to spend any extra money. If a flight is delayed, qantas will accommodate you on the next available service.

 

[Quickstatus]

This must be related to the load factor not justifying the fuel cost.

No

The reason you were punted from your 6May QF4 AKL-SYD is because the operating aircraft (VH-ZNB) has not departed from JFK. Officially it is "delayed" . But if you read the tea leaves the current time in JFK is 0531am on 5May. The aircraft was supposed to depart 10 hours ago. This means the flight is likely cancelled or severely delayed.
The airline proactively moved you to the next day on the same aircraft currently tentatively scheduled for AKL departure at 0850am which is the 26hrs later.
Of course this assumes the aircraft can operate the route at all.
While it sounds like you got a J seat, did you request QF put you on any of the multiple other AKL-SYD flights on 6 May? They would have done it at no additional cost. Of course there is a chance that J seats on the other aircraft are full with other passengers in the same boat.

Delays and cancellations happen all the time

BTW the greatly inflated QF points sounds like the Classic plus seats rather than the Classic Rewards seats.

 

[MEL_Traveller]

No

The reason you were punted from your 6May QF4 AKL-SYD is because the operating aircraft (VH-ZNB) has not departed from JFK. Officially it is "delayed" . But if you read the tea leaves the current time in JFK is 0531am on 5May. The aircraft was supposed to depart 10 hours ago. This means the flight is likely cancelled or severely delayed.
The airline proactively moved you to the next day on the same aircraft currently tentatively scheduled for AKL departure at 0850am which is the 26hrs later.
Of course this assumes the aircraft can operate the route at all.
While it sounds like you got a J seat, did you request QF put you on any of the multiple other AKL-SYD flights on 6 May? They would have done it at no additional cost. Of course there is a chance that J seats on the other aircraft are full with other passengers in the same boat.

Delays and cancellations happen all the time

BTW the greatly inflated QF points sounds like the Classic plus seats rather than the Classic Rewards seats.

I checked before posting… there were J seats available tomorrow, albeit via BNE (or Queenstown for an earlier arrival into SYD).

 

[Quickstatus]

there were J seats available tomorrow, albeit via BNE

Sounds like the AKL-SYD flights are full at least in J which would make sense on one level as some of the QF4 pax who are only AKL-SYD would have to be similarly accommodated

 

[Ecco]

Thanks for the insights into why that happened re a 26 hour delay. Since I booked the qf flight with Alaska airlines I got a pop up message with the notification saying to deal with Alaska airlines. I guess I could have tried ringing qantas. But have not come across this situation before in many years of flying. Btw could not risk being shunted another day forward as not in Sydney for many days anyway.

 

[MEL_Traveller]

Thanks for the insights into why that happened re a 26 hour delay. Since I booked the qf flight with Alaska airlines I got a pop up message with the notification saying to deal with Alaska airlines. I guess I could have tried ringing qantas. But have not come across this situation before in many years of flying. Btw could not risk being shunted another day forward as not in Sydney for many days anyway.

Within airport control (day before) you would deal with Qantas. They would put you on a flight same day to Sydney, in the same class of service (for future reference).