The crew on board were all good - but yet again I didn't know any of them - which always amazes me as I fly SYD-SCL so much. (at baggage collection I saw one female crew member I recognized - none of the others!)
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It amazes me how large their crew size really is and how segmented they can be. I had a guy up to HKG the other day who was a 34 year veteran of Qantas. I asked where his favourite destinations were and they were all in Asia. I asked about the more distant parts of the network and if he liked going to JBurg or Santiago and he said "Oh I used to hate JBurg and haven't been in over a decade and I've never done a Santiago." Considering he is confined to the 330 or 747 and had no specific special Asian language skills that really surprised me.
Unfortunately I had the exact opposite response to trying to change the pick up time at LHR with the Chauffeur due to me wanting to go for a shower and brekkie in the arrivals lounge.Another SST anecdote. I’m in London now after departing SYD at the weekend. Got my call from the F host as usual but forgot to ask about delaying my chauffeur drive pick up in London so I could visit the ArrivAAls Lounge (was having lunch at the time with Mrs 340). Rocked up at SYD F front desk the next day and asked about changing the time to be told that wasn’t possible, but of course I know it is.
In my opinion that’s not acceptable for a no status F pax, let alone an F/P1.
Sat down in the restaurant (great confit duck leg by the way), emailed the SST and within 10 minutes they’ve called back to say “no problem, we’ll contact the car operator and confirm with you by email by the time you reach Singapore.”
Of course it all went smoothly after that and had a call from the driver while in the ‘fast track’ immigration line at T3.
You can’t fault service recovery like that.
No Nestor now 3 visits in a row, including one earlier this week. Too sad.Always feels weird now when I have to dig around for my BP if Nestor isn’t on the door.
... even if it is only QF F / J+
No no no. Haven’t you read all the hype about J being a mini F? I’m complimenting Qantas. Really. Genuinely. Seriously.If anyone from QF reads this thread they should start worrying that F is now being called J+. That's normally the domain of BA F! (and if anyone from BA is reading is thread I'd like to point out that I'm on record as liking BA F a lot)
No no no. Haven’t you read all the hype about J being a mini F? I’m complimenting Qantas. Really. Genuinely. Seriously.
To be fair, I haven’t flown QF F for a couple of years, so will have an open mind. But suspect it will struggle to match my EK, and single SQ and JAL experiences in that time.I'm willing to drink some of the Kool-Aid, but not that much.
To be fair, I haven’t flown QF F for a couple of years, so will have an open mind. But suspect it will struggle to match my EK, and single SQ and JAL experiences in that time.
While I haven’t flown the Dreamliner J product, I have grown to really like the A330 suites. J class travel would be fine for me going forward on QF. Can’t see I’d ever pay outright for QF F.
I have now been asked for my meal preference first three times in a row despite being 3rd, 4th and 2nd in line (by usual order) in J flights. As others have posted above, this would seem to now be a P1 benefit.
Hope it applies on my upcoming F flights.
I have now been asked for my meal preference first three times in a row despite being 3rd, 4th and 2nd in line (by usual order) in J flights. As others have posted above, this would seem to now be a P1 benefit.
No Nestor now 3 visits in a row, including one earlier this week. Too sad.
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