Hi all.
I hope I am posting in the right place.
Anyway, I have been eyeing off PE return MEL-DFW in June/July.
Selected my flights departing 22nd june, returning 6th July.
I selected PayID. I have done this before with Qantas and there has been no issue. I entered my banking app and made the payment and did everything exactly according to Qantas instructions.
The moment the PayID transaction went though, I went back to the payment page and it came up with an error!
'Generic Error'
'Please review the following items
We are having trouble processing your booking. Please try again or contact us if the problem persists. (3006).'
But the money left my bank account and no ticket issued!
I rang Qantas straight away and the woman said that she could see a booking under my name. I asked her if the system had generated a PNR, and she said yes, and gave it to me. She also told me that the transaction was pending and it may take 2-3 days for them to issue an e- ticket.
Ended the call, opened my Qantas app, and sure enough, there is a trip now with a PNR, but no e-ticket.
Switching back over to my bank account, in my transaction list, the Qantas charge says 'pending', but then when I click on it , it shows the following -
1. A transaction ID
2. A withdrawal receipt number
3 A deposit receipt number
4. OSKO payment.
I asked chatgpt and the response was that my payment has reached Qantas's bank account, but they have yet to issue the ticket, and because I have a PNR, I've got nothing to worry about.
Can anybody help me with this?
I haven't received an e-ticket yet and I'm worried sick that something has gone on.
What's going on here?
Thanks in advance
I hope I am posting in the right place.
Anyway, I have been eyeing off PE return MEL-DFW in June/July.
Selected my flights departing 22nd june, returning 6th July.
I selected PayID. I have done this before with Qantas and there has been no issue. I entered my banking app and made the payment and did everything exactly according to Qantas instructions.
The moment the PayID transaction went though, I went back to the payment page and it came up with an error!
'Generic Error'
'Please review the following items
We are having trouble processing your booking. Please try again or contact us if the problem persists. (3006).'
But the money left my bank account and no ticket issued!
I rang Qantas straight away and the woman said that she could see a booking under my name. I asked her if the system had generated a PNR, and she said yes, and gave it to me. She also told me that the transaction was pending and it may take 2-3 days for them to issue an e- ticket.
Ended the call, opened my Qantas app, and sure enough, there is a trip now with a PNR, but no e-ticket.
Switching back over to my bank account, in my transaction list, the Qantas charge says 'pending', but then when I click on it , it shows the following -
1. A transaction ID
2. A withdrawal receipt number
3 A deposit receipt number
4. OSKO payment.
I asked chatgpt and the response was that my payment has reached Qantas's bank account, but they have yet to issue the ticket, and because I have a PNR, I've got nothing to worry about.
Can anybody help me with this?
I haven't received an e-ticket yet and I'm worried sick that something has gone on.
What's going on here?
Thanks in advance
