Qantas Lounge Access with OneWorld Emerald Status

[Water]

Hi

I have just received ONEWorld Emerald staus via Marco Polo and am wondering can I access Qantas Domestic Business Lounges when flying economy?

Any other lounge accessdetails would be greatly appreciated.

Thanks in Advance.

 

[oz_mark]

Hi

I have just received ONEWorld Emerald staus via Marco Polo and am wondering can I access Qantas Domestic Business Lounges when flying economy?

Any other lounge accessdetails would be greatly appreciated.

As long as you're flying Qantas domestically:

Eligibility and Access to The Qantas Club lounges

 

[mitchy123]

Does anyone know if you are eligible for Qantas lounge access on OW Sapphire when flying Jetstar? I suspect not, but wondering if anyone knows for sure.

 

[kpc]

Does anyone know if you are eligible for Qantas lounge access on OW Sapphire when flying Jetstar? I suspect not, but wondering if anyone knows for sure.

Technically "no" as J* is not a oneworld operated and marketed flight but there have been reports on AFF that the answer is "yes".

 

[mitchy123]

Technically "no" as J* is not a oneworld operated and marketed flight but there have been reports on AFF that the answer is "yes".

Ok thanks. Probably worth an ask next time I fly JQ in any case......

 

[thewinchester]

Does anyone know if you are eligible for Qantas lounge access on OW Sapphire when flying Jetstar? I suspect not, but wondering if anyone knows for sure.

Technically "no" as J* is not a oneworld operated and marketed flight but there have been reports on AFF that the answer is "yes".

This is actually an interesting question for those who love technical definitions. The as written statement on access for OW Sapphire in QP (DOM and INT) is as follows:

Next onward flight that day must be on a oneworld operated and marketed flight[SUP]#[/SUP].

What makes this interesting is how you define OW operated and marketed. The reason why I find this interesting is that while the OW site states, in respect of QF, 3K and FJ:

None of these carriers are affiliated to oneworld.

However, all ticketed products permit the use of JQ in itineraries. This excerpt from the Circle Pacific (xCIRx) T&C's:

7. Initially itineraries with Jetstar (JQ) segments can only be ticketed by oneworld carriers that have interline agreements with the airline <snip list of carriers>

This also from the technical rule sheet for the above fare:

4. FLIGHT APPLICATION/ROUTINGS

A. Travel must be on the services of AA/BA/CX/JL/KA/LA/LP/MX/NU/QF/XL/4M and their affiliates only
<snip>
E. Travel on any AA/BA/CX/JL/KA/ LA/LP/MX/NU/QF/XL/4M codeshare service operated by AA/BA/CX/JL/KA/ LA/LP/MX/NU/QF/XL/4M is permitted.

Other codeshare services not permitted with the exception of QF Codeshare services operated by Jetstar (JQ).

Additionally, travel permitted on the following airlines which are affiliated with/or wetlease providers to oneworld.

Qantas Alliance Airlines, QantasLink operated by Eastern Australia, Jetconnect, National Jet Systems and Sunstate Airlines

So not withstanding the more than slight contradiction between the tech rule sheet and the T&C's on JQ usage, you could reasonably argue that JQ is a defacto partner of OW in that most member airlines (only BA/IB/MA/MX cannot as they lack an IET with JQ) can market their sectors and sell them as part of OW products.

Of course we have the issue that non-QF OW member customers can't earn points on JQ as another reason why they'd not meet the definition of a partner airline, but that's a whole other discussion.

Frankly, it's a fine line for QF and JQ to walk - and one there really needs to be clarity on. The fact is that QF group still earns revenue regardless of what carrier you fly, so why not bring the JQ systems up to code and bring them up to affiliate level. It'll allow more price conscious OW members to save some more pennies when in Australia, and if anything help with their strategy in being a carrier group of choice.

Anyway, that's just my view and 0.02c (ex-GST) on this. Feel free to discect it and argue accordingly.

 

[medhead]

It has to be a oneworld marketed and operated flight. Great technical explanation of how it could be a OW marketed flight. But if the flight is in a JQ aircraft it is not OW operated.

 

[Archphoto]

It has to be a oneworld marketed and operated flight. Get technical explanation of how it could be a OW marketed flight. But if the flight is in a JQ aircraft it is not OW operated.

According to the link on Qantas' own website, JQ passengers are permitted into the lounge: Frequent Flyer - About the Program - Gold Benefits "Important information about Qantas Lounge access. Gold members must be travelling on a Qantas, Jetstar or oneworld® flight to access any Qantas Domestic or International lounges. § Access is only available prior to travel on the same day on eligible flights that are both marketed and operated by a Qantas, Jetstar or oneworld® alliance airline. Marketed means that there must be a Qantas, Jetstar, oneworld® alliance airline flight number on your ticket. Other lounge access conditions apply. See Qantas Club Terms and Conditions for complete lounge access information." However, 3K passengers have disappeared which hurts. Often I have to fly 3K BKK-SIN for business, looks like I won't have lounge access now.

 

[medhead]

According to the link on Qantas' own website, JQ passengers are permitted into the lounge: Frequent Flyer - About the Program - Gold Benefits "Important information about Qantas Lounge access. Gold members must be travelling on a Qantas, Jetstar or oneworld® flight to access any Qantas Domestic or International lounges. § Access is only available prior to travel on the same day on eligible flights that are both marketed and operated by a Qantas, Jetstar or oneworld® alliance airline. Marketed means that there must be a Qantas, Jetstar, oneworld® alliance airline flight number on your ticket. Other lounge access conditions apply. See Qantas Club Terms and Conditions for complete lounge access information." However, 3K passengers have disappeared which hurts. Often I have to fly 3K BKK-SIN for business, looks like I won't have lounge access now.

The question asked related to oneworld sapphire. Something which I take to be slightly different to QF gold.

 

[Archphoto]

The question asked related to oneworld sapphire. Something which I take to be slightly different to QF gold.

I realised after posting - but internet access here is soooo slow right now, I couldn't retract what I'd written. :O Sorry medhead. You're correct, but I also noticed the info on that page also differs to the info on the QC T&C page - getting very confusing. 3K and J* have access according to the T&C, but if you just did a quick look at the Benefits Page, you'd be unaware of that at all. . . . I agree, that as others have stated, there needs to be some clarification from QF with this - some of us don't have the time to look into every page of a website to garner the answers.

 

[mitchy123]

Thank you all for your contributions. I think we can at least say that there is little clarity on the issue. My gut tells me that (in general), lounge access is not permitted. However, it probably somewhat depends on who is on the front counter of the lounge on the day, and how much they know about these finer technicalities. I have a JQ flight from BNE to Newcastle coming up in a few weeks, so I will try to gain access and report back. Cheers.

 

[oz_mark]

So not withstanding the more than slight contradiction between the tech rule sheet and the T&C's on JQ usage, you could reasonably argue that JQ is a defacto partner of OW in that most member airlines (only BA/IB/MA/MX cannot as they lack an IET with JQ) can market their sectors and sell them as part of OW products.

Actually, member airlines cannot market JQ sectors as part of a oneWorld product. What they can market is the QF codeshare on the Jetstar operated flights.

Of course we have the issue that non-QF OW member customers can't earn points on JQ as another reason why they'd not meet the definition of a partner airline, but that's a whole other discussion.

This is not entirely true. In some cases, OW member customers can earn points on the oneworld fares (which are booked under the QF flight number). For example, in the case of AA:

*Travel on codeshare flights marketed by Qantas Airways (booked under a QF flight number) and operated by Jetstar Airways only earn miles when the customer is traveling on oneworld Explorer Fare.

 

[simongr]

I think it is actually quite clear that a nonQF OWS can not officially access the lounge when flying on JQ. You might get lucky but I would not rely on it.