I have a ticket with city pair that I want to change (both destination and date). Is it still true that you can do that change fee free? Do I get a voucher or do I have to reticket straight away?This change has been applied retroactively - past tickets issued before 08/02 are also eligible for the unlimited changes without change penalty.
I can confirm it is a broad change fee waiver. So you can re-route, change dates, etc. You can even exchange it for international (but you lose the GST already paid).