Qantas Green frequent flyer tier

[exceladdict]

Has anyone had recent experience successfully retrospectively applying for an offset with points and:
1. Actually had the points deducted, and
2. Received a leaf?

A few weeks ago I had tried to add an offset to a future SYD-MEL flight. I think it was something like 190pts. I had very low expectations that it would register but thought I should get one in the system and maybe race to do one last GT in my new member year.

Anyway, the points still haven’t been deducted. There was no email acknowledging the request but it does show in MMB that it was requested.

The flight’s next month.

Yes, it ultimately took the 21 days they asked me to wait after calling up, resolved by ff call centre over the phone if I recall correctly

 

[SYD]

Yes, it ultimately took the 21 days they asked me to wait after calling up, resolved by ff call centre over the phone if I recall correctly

I actually just booked a flex movie ticket the other day and now realise that i forgot to take the offset option at the time! That was always more deterministic…dang!

 

[SYD]

I had one successfully processed in May. Received the email and points were deducted quickly, and the leaf received maybe a day later.

Was that adding an offset after booking or at the time of booking?

I’ve never had a problem paying cash for an offset at the same time as the primary booking.

 

[cartz]

Was that adding an offset after booking or at the time of booking?

I’ve never had a problem paying cash for an offset at the same time as the primary booking.

Adding after booking. Booking was made during DSC offer in Feb, and added the offset in May, for flights from ADL-MEL in November.

 

[SYD]

Adding after booking. Booking was made during DSC offer in Feb, and added the offset in May, for flights from ADL-MEL in November.

Ok. It’s possible that a linkage to QBR is causing some funny business.

Ah, that possibly also explains why I forgot to add an offset to a recent booking. It doesn’t get offered via the QBR portal? Oh well.